4/10 Poor
Joseph
Travelled with partner
29 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property offered limited dining options and the experience was akin to an elementary school feeding schedule. The water temperature was lukewarm, and the cleaning service took two hours to return with fresh towels, leaving the soiled ones folded in the room until they completed their laundry. Checking out was also challenging as we were asked to return the plastic key and key holder, causing inconvenience when we had a flight to catch. The entertainment options were very limited. Despite the friendly demeanor of the staff, I was asked to wear a shirt, which was perplexing as I observed many others walking around in bathing suit tops. I strongly recommend against booking the doom buggies excursion, as it was an extremely unpleasant experience. There was also no room service. The phone lines were down the whole time when we reported it nothing was done. They also did not want to provide bottled water and they knew that their water was not drinkable. They even had signs that said not to drink the water ridiculous.
Joseph
Stayed 4 nights in Apr 2024