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Reviews of Econo Lodge new Reno - Sparks Convention Center

2 out of 5
Econo Lodge new Reno - Sparks Convention Center
1885 S Virginia St, Reno, NV

Reviews

5.8
Rating 10 - Excellent. 168 out of 1000 reviews" "
Rating 8 - Good. 199 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 180 out of 1000 reviews" "
Rating 2 - Terrible. 273 out of 1000 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heater didn't work and my 93 year old dad froze during the night
Stayed 1 night in May 2024

10/10 Excellent

Rodrigo

Liked: Staff & service, property conditions & facilities
every ing
Stayed 1 night in May 2024

2/10 Terrible

Bill

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are rundown. The heater doesn’t work in 39 degree weather. Called the front desk and they suggested a space heater instead of room change.
Stayed 1 night in May 2024

10/10 Excellent

Erick

Stayed 1 night in Apr 2024

8/10 Good

Seth

Stayed 1 night in Apr 2024

4/10 Poor

desmond

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

lisa

Liked: Staff & service
this is an older hotel that is being upgraded. The bed was comfortable and the room clean, but you can tell that this is an older building. Over all, was a nice stay for one night
Stayed 1 night in Apr 2024

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit smells of cat piss
Stayed 1 night in Apr 2024

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A little dirty out side around
Stayed 1 night in Apr 2024

2/10 Terrible

Tristan

Travelled with group
Disliked: Amenities, property conditions & facilities
terrible
Stayed 2 nights in Apr 2024

2/10 Terrible

Justice

Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 1 night in Apr 2024

2/10 Terrible

ivan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was filthy, TV didn't work, heater didn't work, there was only one towel, there were junkies screaming in the hallway most of the night.
Stayed 1 night in Mar 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beds 🛌 but other than that very nice place
Stayed 1 night in Mar 2024

8/10 Good

Terry

Business traveller
Great bang for the buck
Stayed 1 night in Mar 2024

6/10 Okay

luong

Stayed 1 night in Mar 2024

2/10 Terrible

Yasmeen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Latoya

Disliked: Cleanliness, property conditions & facilities
The room I was given was being occupied by someone already. The bed was messy, linens stacked up by one of the lamps, and the trash can in the room was full.
Stayed 4 nights in Feb 2024

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 28 nights in Jan 2024

4/10 Poor

john

Disliked: Staff & service
card locks do not always work on doors getting door key to room that someone was still in there
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Stayed 1 night in Feb 2024

10/10 Excellent

so pik

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed there during vacation and I would come back again. Since the first time i came there it gave me a good impression . The place is clean and the prices is reasonable compared with other hotels.
Stayed 1 night in Feb 2024

4/10 Poor

Lynda

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No bugs in our room but it wouldn’t surprise me if you found some in yours. They don’t like dogs even tho they “welcome” them. I have an ESA who helps me in so many ways. One thing that he is trained to do is alert me when he sees someone he feels may danger me, especially if they are dressed in dark colors with a hoodie on and quickly walking towards me. My husband noticed the manager at the same time my dog started alerting me. He said hi to the manager with using him name so my dog and I would calm down and know it’s okk. I ordered my dog to ignore the manager and come inside with me. So he did. But the manager proceeds to tell him husband that we need to get out no later then our original exit date cause our dog is viscous and he isn’t and can’t be an ESA. We left. But I just think he could have been a bit more understanding about the situation. I will say I’m thankful he didn’t kick us out that night and allowed us to finish out the nights we had already paid for. Other than that the bed wasn’t comfortable. But for the price it’s a decent deal.
Stayed 6 nights in Feb 2024

10/10 Excellent

Cole

Stayed 1 night in Feb 2024

10/10 Excellent

Jon

Stayed 1 night in Feb 2024

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager keeping my hundred dollar deposit
Everything was like a normal stay until the end when they said well, we seen your girlfriend smoking on the porch because there's a non-smoking room, so yeah, she was smoking around the porch, they said, well, you're not going to get your 100 all the deposit back and she was smoking outside on the porch. So they tried to finally my $100 and I made them go check the room right then and if there was gonna be discrepancy on me getting amount of dollars back I was going to fight it but, they definitely will try to take your 100 at all deposit for anything. They should have said something like if you're gonna smoke. Go to the parking lot or something. Because not smoking on the outside porch is kind of ridiculous. In my opinion but they're just trying to get your money.
Stayed 1 night in Feb 2024

8/10 Good

Daniel, Reno

Travelled with group
Liked: Cleanliness, staff & service
The evening registration gentleman on 2/8/24 was excellent. Check in took all of 2-3 minutes, from finding my reservation in the computer thru assigning a room, rules and regulations, WiFi, parking, room location, to handing over key cards he was professional but friendly, concise, efficient and informative. I did not have to ask a single question, he covered it all effectively. One of the best motel check ins I have ever had.
Stayed 1 night in Feb 2024

8/10 Good

Angel

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Lewis

Stayed 1 night in Jan 2024

10/10 Excellent

Robert, Idaho Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Worked for what I needed. Thanks.
Stayed 2 nights in Jan 2024

2/10 Terrible

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Freezing
The heat did not work so the room was freezing and the neighbors upstairs kept crashing things all night.
Stayed 1 night in Jan 2024

2/10 Terrible

Adriana

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIBLE property !! First off they had bugs or something in the room that i was in i got bit on my forehead & it's HUGEE ! Secondly the heater didn't work , we might as well have slept with the patio door wide open & it was SNOWY outside so you know it was extremely cold ! The room was DIRTY & simple things like dirt marks & stuff that could easily be wiped clean with a disinfectant wipe on light switches & stuff ! there was no charging port in the room because someone had ripped it out , then when i explained my concerns to the front desk lady she laughed at me & told me that there was nothing they could do. i was FURIOUS !! please use this place as a LAST resort ! in all seriousness this place was disgusting .
Stayed 1 night in Jan 2024

6/10 Okay

Jeremiah

It was decent
No late checkouts , offered the bare mim, but relatively affordable considering circumstances
Stayed 1 night in Jan 2024

8/10 Good

Sean

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The rooms are much bigger than other similiar hotels. They dont really stock stuff very well. Alao it was my fualt for not remembering but theyndo not do late check outs.
Stayed 2 nights in Jan 2024

8/10 Good

Bryanson

Stayed 1 night in Jan 2024

4/10 Poor

Rafael

Stayed 1 night in Dec 2023

10/10 Excellent

Barry, CINCINNATI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Delphine

Stayed 1 night in Dec 2023

10/10 Excellent

Valeria

Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, room comfort
Not bad
No room clean up not set up toilet paper and dry towels
Stayed 3 nights in Dec 2023

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this location
Stayed 28 nights in Dec 2023

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

2/10 Terrible

Francisco

Stayed 2 nights in Dec 2023

10/10 Excellent

VIRGO

Stayed 2 nights in Nov 2023

6/10 Okay

Miguel

Liked: Property conditions & facilities
Disliked: Cleanliness
They don’t have esrly check in, they don’t offer it even with a extra fee! Housekeepers are so slow, they received an "update" of clean rooms at 3pm! Their check in time is at 3pm. So if u are hoping to get your room around 1 or even 2, don’t even think about it. I know it’s cheap! But I was hoping at least to get a room early with a extra fee like other hotels do. Well whatever, I hope they will pay me back my 100$ deposit for a night after this review. lol
Stayed 1 night in Dec 2023

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS BED BUGS BED BUGS I checked into room 616 around midnight on December 1, 2023, had a busier day than anticipated on the 2nd and had to extend my stay. On the morning of the 3rd, while turning off my 5 AM alarm, in the faint glow of my cell phone light, I saw little black spots scurrying across my sheets...BED BUGS!!! I have pictures and videos of the incident in room 616. Upon making my discovery of the BED BUGS, I was able to kill 3 of the BED BUGS, and brought the dead BED BUGS to the front desk to show them and check out. The BED BUGS didn't seem to phase the counter person, I guess it's just another day for them. When I asked for a refund I was given the run around along with a 1 800 number that could offer me points instead of a suiting compensation. It may be cheap here, but there's better for less in the immediate area. God Bless
Stayed 1 night in Dec 2023

4/10 Poor

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023