- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities
It was a rough stay for us as they closed the hotel before our stay was over. We heard about it on the news - NOT from the hotel. When we asked staff about it we got Very conflicting information and very unclear answers. The same was true for every question we had - is the swimming pool open - NO, will it be open at all during our stay - NO, then we get a letter in our room saying the pool will be open the next day - I call and ask about it - they said it's closed, I said there's a letter that says it's open - they said they didn't know. They also didn't tell us valet was closing - we had to ask. I completely understand this was a very unusual circumstance, but it was not handled well at all.