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New Orleans Hotel

3.5 star property
Travelers find an elegant retreat at this New Orleans hotel where they can warm up by the lobby fireplace or connect with fellow guests at the charming bar

Choose dates to view prices

New Orleans Hotel welcomes visitors with a cozy lobby fireplace and inviting bar. Guests enjoy WiFi, a full breakfast, and a relaxing terrace after exploring the city. Previous travelers consistently highlight the staff's helpfulness as a key part of their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$185
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
TV
Hairdryer
Electric kettle
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Hairdryer
Electric kettle
Coffee/tea maker
Satellite channels
Iron/ironing board
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Heating
2 bedrooms
Hairdryer
Microwave
Electric kettle
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
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About the area

Arrowtown is home to New Orleans Hotel. Alpine Aqualand and Queenstown Gardens are local attractions and those in the mood for shopping can visit Remarkables Park Town Centre and Queenstown Mall. Queenstown Ice Arena and Queenstown Arts Centre are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as ice skating and sledging. Visit our Arrowtown travel guide
View more Inns in Arrowtown
Map
27 Buckingham Street, Arrowtown, 9302

What's nearby

  • The old police station as part of the Chinese Village in Arrowtown. It's best to get here early as it's located in a carpark and people tend to park in front of it as the day gets busier
    Arrowtown Chinese Settlement
    3 min walk - 0.3 km
  • Off The Wall Gallery
    1 min walk - 0.0 km
  • Lakes District Museum
    2 min walk - 0.2 km
  • St Patrick's Catholic Church & Mary MacKillop's Cottage
    5 min walk - 0.5 km
  • Millbrook Resort Golf Course
    3 min drive - 2.2 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    19 min drive

Restaurants

  • Coronet Peak Cafe
    21 min drive
  • Wolf Coffee Roasters
    1 min walk
  • 11th Avenue by Frank’s
    10 min drive
  • Ayrburn
    4 min drive
  • The Fork and Tap
    2 min walk

About this property

New Orleans Hotel

Property highlights
A terrace, a fireplace in reception and a bar are just a few of the amenities provided at New Orleans Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), ATM/banking services and luggage storage
  • Meeting rooms
Room features
All guest rooms at New Orleans Hotel include comforts, such as laptop-friendly workspaces and separate sitting areas, in addition to amenities, such as free WiFi and separate dining areas.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

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  • Free Wi-Fi
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8.8 out of 10, Excellent, 75 reviews
The price is NZ$135
includes taxes & fees
16 Mar - 17 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Frequently asked questions

Is New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at New Orleans Hotel?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at New Orleans Hotel on 25 Mar 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Orleans Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at New Orleans Hotel?

Check-in start time: 3 PM; check-in end time: 9 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at New Orleans Hotel?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is New Orleans Hotel located?

Situated in Arrowtown, this inn is steps away from Off The Wall Gallery, Lakes District Museum and Arrow River. Arrowtown Chinese Settlement and St Patrick's Catholic Church & Mary MacKillop's Cottage are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Orleans Hotel Reviews

7.4

Good

7.8

Cleanliness

9.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 231 reviews
Rating 8 - Good. 92 out of 231 reviews
Rating 6 - Okay. 44 out of 231 reviews
Rating 4 - Poor. 27 out of 231 reviews
Rating 2 - Terrible. 10 out of 231 reviews

Reviews

8/10 Good

Bill

Liked: Cleanliness, amenities, property conditions & facilities
The rental was spotless and staff friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
We had the apartment, which was wonderful and a good value. Bedrooms a little hot at night. Terrible parking because of the time of year. Wonderful little patio.
Stayed 1 night in Jan 2026

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful. They went out of their way to help. The food was awesome. I would definitely stay there again. I would also highly recommend to anyone. The bus into Queenstown was a 1 minute walk. Very convenient
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.
Stayed 1 night in May 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

8/10 Good

Leasa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got
Stayed 1 night in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.
Stayed 1 night in Jan 2025

2/10 Terrible

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok for one night stay

The hotel is located behind a bar/restaurant, and to check-in, you have to have someone behind the bar do the check-in. To get to the hotel rooms, you go through the hallway to the bathrooms and exit to the back of the building where our room was located. Although the room was clean, carpet was worn and felt unclean. No microwave, just a hot pot (not clean) to heat water. Small frig, some mugs, no utensils but there were standard hotel amenities like tea, coffee, sugar and milk. Window panes did not close tightly which allowed bugs to fly in. Best part was the location due to Arrowtown being only a twenty minute drive to Queenstown. Quirky little town with small shops to explore.
Stayed 1 night in Nov 2023

8/10 Good

Roger

Liked: Cleanliness, amenities
Our stay was very good. The room was quiet and the bed comfortable
Stayed 1 night in Feb 2026

6/10 Okay

Tessa

Liked: Cleanliness, property conditions & facilities
Good location and price point. Good size room and staff were friendly. Only aspect is it is very noisy, even when the bar is closed you can hear everyone walking around outside and showers etc from other rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, right in the middle of Arrowtown. Would definitely stay there again
Stayed 1 night in Aug 2025

10/10 Excellent

Loriley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Very central
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023

10/10 Excellent

Ng?u

Liked: Cleanliness, staff & service, property conditions & facilities
Good. But you should check in before 9PM.
Stayed 2 nights in Apr 2025