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Hyatt Ziva Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 9 outdoor pools

Photo gallery for Hyatt Ziva Riviera Maya - All Inclusive

Aerial view
Property video
10 restaurants, Asian cuisine
5 bars/lounges, 3 poolside bars, swim-up bar
10 restaurants, Asian cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
The current price is NZ$529
includes taxes & fees
20 July - 21 July

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Water Park View Family Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Water Park View Family Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Ocean Front Junior Suite Pool View King

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Pool View Double

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View King

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Pool View Double

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Pool View Double

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Double

7.0 out of 10
Good
(18 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tropical View Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Tropical View Junior Suite Double

8.6 out of 10
Excellent
(26 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King

8.6 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Tropical View Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Tropical View Junior Suite King

8.0 out of 10
Very good
(17 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Sofa bed - king
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Ocean Front Junior Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Ocean Front Junior Suite Double

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Ocean View Junior Suite King

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Roof Top Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Dining table
Smart TV
Renovated in 2021
Separate bedroom
Ceiling fan
Premium bedding
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior with Garden View

Bathroom

Suite Junior with Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Master

1 bedroom, premium bedding, minibar, in-room safe

Suite Master

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior with Ocean View

Bathroom

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

Living area

Suite Junior

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Master with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Master with Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior with Pool View

Bathroom

Suite Junior with Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior with Ocean View

Bathroom

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior with Ocean View

Bathroom

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Master with Ocean View

Living area

Suite Master with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Living area

Suite Junior with Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Ocean View

Living area

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Pool View

Living area

Suite Junior with Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.8 out of 10, Excellent, 258 reviews
The price is NZ$706
includes taxes & fees
30 June - 1 July
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive
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About the area

Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Crococun Zoo - 8 min drive - 4.9 km
  • Ojo de Agua Beach - 10 min drive - 6.4 km
  • Puerto Morelos Town Square - 10 min drive - 6.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Hyatt Ziva Riviera Maya - All Inclusive

Luxury all-inclusive property remodelled in 2021 and located near Puerto Morelos Beach
Consider a stay at Hyatt Ziva Riviera Maya - All Inclusive and take advantage of a free breakfast buffet, free water park access and 3 poolside bars. Active travellers can enjoy Pilates, fitness classes and paddleboarding at this property. Treat yourself to a deep-tissue massage, a body treatment or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Asian cuisine and more. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a swim-up bar and a terrace.
You'll also find perks such as:
  • 9 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking
  • Supervised childcare (surcharge), a front desk safe and massage treatment rooms
  • Water sports equipment, a lift and wedding services
  • Guest reviews say great things the family-friendly amenities, breakfast and pool
Room features
All 438 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Jetted bath, rainfall showers and designer toiletries
  • 55-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

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Aerial view

Moon Palace Cancun - All Inclusive

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  • Spa
  • Kids pool
8.2 out of 10, Very good, 2,754 reviews
The price is NZ$1,009
includes taxes & fees
1 July - 2 July
Moon Palace Cancun - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Ziva Riviera Maya - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Ziva Riviera Maya - All Inclusive?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Riviera Maya - All Inclusive on 20 Jul 2025 start from NZ$528.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Riviera Maya - All Inclusive pet-friendly?

Yes, Hyatt Ziva Riviera Maya - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.

How much is parking at Hyatt Ziva Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hyatt Ziva Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hyatt Ziva Riviera Maya - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Ziva Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, water fitness classes, pilates classes and more.

Where is Hyatt Ziva Riviera Maya - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is steps from Petempich Bay and 1.8 mi (2.9 km) from Puerto Morelos Beach. Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 9 miles (15 km).

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Hyatt Ziva Riviera Maya - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 546 out of 1256 reviews
Rating 8 - Good. 316 out of 1256 reviews
Rating 6 - Okay. 184 out of 1256 reviews
Rating 4 - Poor. 99 out of 1256 reviews
Rating 2 - Terrible. 111 out of 1256 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staffs so friendly and restaurant with so many choice of food.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin Josue

Liked: Cleanliness, amenities, property conditions & facilities
People is nice and the food was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Great for families
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Amenities
The staff was very helpful and friendly from the moment we got there. Our stay was perfect.
Stayed 5 nights in Jun 2025

8/10 Good

Essence

Liked: Cleanliness
Very family friends resort. Lots of fun things for children to do!
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun things to do, friendly and helpful staff, beautiful pools and ocean, excellent dining options, all-inclusive
Stayed 4 nights in May 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived too the moment we left, we felt a hospitality that really let us ease into relaxation.
Stayed 4 nights in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 3 nights in May 2025

8/10 Good

Gurjeet

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in May 2025

8/10 Good

Yessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you arrive the staff greets you gets you checked in and gives you a tour of the resort and so much information about their services and times for the restaurants and shows as well as activities scheduled every day everyone was so welcoming and friendly our family had a wonderful time we stay a whole week our kids enjoyed the pools and water slides
Bubble party at the pool
Delicious piña colada drink
Beautiful sunset
Stayed 7 nights in Jun 2025

8/10 Good

Irshaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay at the hotel. Friendly staff throughout the hotel, accommodating restaurant staff eith food restriction/allergies and close to most of the excursions areas. Wish you can improve your beach area other than that it was a great stay
Stayed 3 nights in May 2025

8/10 Good

Philip T

Liked: Cleanliness, amenities, property conditions & facilities
V
Stayed 3 nights in Jun 2025

6/10 Okay

sajjad

Liked: Cleanliness, property conditions & facilities
I thought I booked Hyatt ziva of Cancun, it turns out to be the one in riviera maya. I wouldn’t come here again because of bland food and no beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Harmandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingggg place & staff!
Stayed 6 nights in Apr 2025

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the resort was clean, and lot of
Stayed 3 nights in Apr 2025

10/10 Excellent

Sytia

Liked: Cleanliness, staff & service, property conditions & facilities
I did a solo trip there and it was nothing short of amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
The best all-inclusive resort to stay at in Mexico. In my opinion. My experience was 10 out of 10 I stayed at 19 different resorts, and I felt the most safe as this resort.
Stayed 3 nights in May 2025

6/10 Okay

Brandy

Adults-only pool was the nicest area at the resort- clean and relaxing; Spa area and services provided were high quality. However, there was no beach area, too much seaweed (made area near the beach look gross)- guests should be made aware of no beach access prior to booking; staff’s customer service was hit-or-miss, sometimes made you feel like you were bothering them, getting refills on drinks at dinner was exceptionally difficult, food quality was low/budget end.
Stayed 4 nights in Jun 2025

8/10 Good

Kiran Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , beach had a lot of seaweed couldn’t bathe , even though they tried their best to remove it daily.
Stayed 5 nights in May 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice all inclusive experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like it the fact that there were a lot of food choices , enterteiment daily , good and friendly stuff , pritty much everything was super nice
Stayed 7 nights in Apr 2025

10/10 Excellent

Sedrick

Liked: Cleanliness, amenities, property conditions & facilities
The staff especialy our bulter Didier
Stayed 4 nights in May 2025

8/10 Good

Elisabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel. The beach is very little and rocky though making it impossible to play in the ocean.
Stayed 4 nights in Apr 2025

6/10 Okay

Eleazar

Liked: Cleanliness
Property lacks entertainment, not sure if it was the time we traveled or it just lacks the events for kids
Stayed 5 nights in May 2025