Top Hotels Near Prestige Plaza in Nairobi

"Great Location, Unacceptable Management and Safety Hazards ​While the location was excellent and the property looked attractive, poor management and serious safety issues completely ruined our stay. ​Service and Communication Failures: We arrived late (around 11 pm) with no check-in details from the host. Communication throughout the stay was non-existent. On check-out day, despite our 11 am booking time, we were aggressively disturbed by staff knocking four times between 9 am and 10 am. Furthermore, we ran out of electricity in the middle of the night, even after reporting the low power level earlier that day. ​Serious Safety Risks: The most concerning issues were safety hazards. My daughter was injured by an exposed screw on the sofa shortly after arrival. Additionally, the unmarked glass kitchen door was a continuous hazard that everyone in our party bumped into. The host also sent a cleaner daily without notice, and basic amenities like hand towels were missing. Large square plates were provided making it impossible to use the microwave. There are just too many issues which makes you feel this is not a safe house. ​I cannot recommend this property until the management drastically improves basic service standards and eliminates these severe safety risks."

"Clean room, surroundings, and the whole facility itself is well maintained. It's close to many restaurants, grocery stores, mall etc. Staff are always nice. Special thanks to Vincent for all the help, making our stay very pleasant and wonderful."

"Yaya center is nearby! "

"The staff was very helpful thank you All"

"The hotel was acceptable, room were big, bedsheets were clean, towels were fresh, room was clean, only bathroom was not clean enough, I think because the cleaner has much to do. The staff were so polite and friendly, many thanks for the receptionist "

"One side of the property has a construction going on and it can get very noisy during the especially if you in one of the room next to it. So ask to move to other side of the property. But other than that the place is clean and the stuff are very friendly and helpful and the view of the 7th floor is beautiful "

"Clean"

"Clean room and staffs."

"Restaurant staff was terrible. Ate with a group of friends. 4 of them had their food delivered in about 45 minutes. After 2 hours i finally asked about my meal. 10 minutes later they came and ask me to confirm what i ordered. They rushed my meal, if you can call waiting 2 1/2 hours rushing. Dish was cold and under cooked. No apologies, no we are sorry, just nothing. Food was terrible."