Ngara Hotels, Nairobi

"They litterally had no water in the unit. It felt like living in an abandoned house. The property manager promised she would cancel my reservation and then, I never heard back from from her. The location is also secluded so, unsafe. This is not an hotel."

"The proximity to access the Nairobi CBD😊"

"Extremely Clean and comfortable. Staff very helpful. Price is great. Highly recommend "

"You scammed me my money. I paid for a room twice. Pathetic."

"La stanza che ci è stata consegnata non era pulita. Al momento del nostro arrivo in Hotel, ci è stato chiesto se avessimo prenotato una stanza, come se non si aspettassero ospiti in quel giorno. Dopo aver spiegato che avevamo prenotato on-line, ci è stata consegnata una stanza: non appena siamo entrate, abbiamo notato che non era stata pulita; cicche di sigarette sul pavimento, lavandino non accuratamente pulito, diversi insetti sulle lenzuola e bagno molto sporco. Unica nota positiva, la...

"Basic hygiene necessities were not provided, also a have taken photos of the roof collapsing in the shower. Myself and my guest will seek further action regarding this inconvenience "

"The Hotel was clean with good food and handy in that it has a bar and restaurant in the same premises, with Pool table and dancing floor. The staff could be a lot more customer friendly. I had booked on-line a standard double room. When I arrived the receptionist the standard double room is two single beds. And not a single double bed. We argued for over 20 minutes and would not change me to my request, unless I paid more. Not a good first impression to me. The instant over head...

"We had a brief one-night stopover stay at the property. The room is simple, clean and has all the basics. The access experience was seamless and the whole experience was very good. It’s value for money."