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JW Marriott Hotel Nairobi

4.5 star property
Luxury hotel connected to a shopping centre in Nairobi with 4 restaurants

Choose dates to view prices

JW Marriott Hotel Nairobi offers a peaceful escape in bustling Westlands. Unwind at the spa, cool off in the outdoor pool, or dine at four on-site restaurants. Enjoy the terrace's sunlight and the garden's retreat. High-speed internet and dry cleaning enhance your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
The current price is NZ$475
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Room, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 113 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 196 sq m
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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The price is NZ$287
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20 Nov - 21 Nov
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About the area

Map
Chiromo Lane, Westlands, Nairobi, 800

What's nearby

  • University of Nairobi - 8 min walk - 0.7 km
  • Nairobi National Museum - 8 min walk - 0.7 km
  • Sarit Centre - 17 min walk - 1.4 km
  • Westgate Shopping Mall - 3 min drive - 2.3 km
  • Kenyatta International Convention Centre - 3 min drive - 3.0 km

Getting around

  • Syokimau Station - 25 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 27 min drive

Restaurants

  • ‪Cavalli @ The Manor - ‬5 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪YUNION KE - ‬2 min walk
  • ‪Myna - ‬3 min walk
  • ‪Pablo’s Mexican Kitchen - ‬7 min walk

About this property

JW Marriott Hotel Nairobi

Luxury hotel near Nairobi National Museum
Located close to Sarit Centre and Westgate Shopping Mall, JW Marriott Hotel Nairobi provides a poolside bar, a corner/local shop and a rooftop terrace. Indulge in reflexology, a massage and a body wrap at Spa by JW, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free WiFi in public areas is available to all guests, along with an art gallery on-site and a shopping centre on-site.
Other perks at this hotel include:
  • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a front desk safe and multilingual staff
Room features
All 366 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 70 reviews
The price is NZ$319
includes taxes & fees
15 Nov - 16 Nov
Hyatt Regency Nairobi Westlands

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 5,400 for adults and USD 2,700 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hudson Bar and Grill
  • Midi Cafe and Patisserie
  • Mr. Pang Sky Bar & Lounge
  • Mughal
  • Myna

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (18,299 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (128 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 5400 for adults and from USD 2700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: M-Pesa
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

Does JW Marriott Hotel Nairobi have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at JW Marriott Hotel Nairobi?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Nairobi on 22 Nov 2025 start from NZ$475.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Nairobi?

Valet parking is free at this property.

What time is check-in at JW Marriott Hotel Nairobi?

Check-in begins at 3:00 PM.

What time is check-out at JW Marriott Hotel Nairobi?

Checkout is at noon.

Where is JW Marriott Hotel Nairobi located?

Located in Westlands, this luxury hotel is within 1 mi (2 km) of Nairobi National Museum and Sarit Centre. Westgate Shopping Mall and National Archives are also within 3 mi (5 km).

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JW Marriott Hotel Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 83 reviews
Rating 8 - Good. 6 out of 83 reviews
Rating 6 - Okay. 2 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great for business
Stayed 5 nights in Jun 2025

10/10 Excellent

osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magnificent hotel with stunning views! The room had a well-stocked minibar, was exceptionally clean, and the staff treated everyone with equal warmth and respect. The facilities were top-notch! Special thanks to Jim, who was incredibly helpful and kindly allowed me a late checkout. I highly recommend this place for anyone looking to make unforgettable memories.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: The staff was amazing! So much so I contacted the front office manager Simone Mwangi and sung the praises of the following outstanding people: - Agatha Francis ( front desk agent) -Kevin ( front desk agent) -Cleophas- server Matrade- Spa -Massi greeters at the entrance -All the staff on the Executive Lounge! The property is well maintained and love the pool & spa
Stayed 7 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel. Cómodo, limpio, elegante.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in all areas (gym, spa, restaurants, reception) and the bed was very comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamal Eddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

oya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

DennIs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot… Spend a lot of time in hotels all around the world… And this is one of the nicest places I’ve ever stayed. Courteous& & attentive staff and an impeccably clean & beautifully arranged layout throughout the hotel. And the breakfast… Not to be missed.!!
Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly elegant and beautiful hotel complete w/ numerous amenities, and a staff that is poised to help w/ any reasonable request.
Nairobi skyline from the Marriott
Pool side view
Chicken BLT from the hotel lobby restaurant
Burger meal from the hotel lobby restaurant
Stayed 3 nights in Jun 2025

10/10 Excellent

castro

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Rooms, service, location is excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great service! Staff is very friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From getting out the vehicle to departing the staff was exceptional. Food was of very high standard. Well done Marriot.
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are first rate - from valets to George at the concierge desk - friendly and efficient!
Stayed 1 night in May 2025

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, super friendly staff they know how to make you feel at home. Would definitly come back again in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Job Marriott

This hotel was a true to form classic. They were very attentive and classy. I loved that some of the staff wore the tradition clothes and it added a highlight above all the other highlights. The staff are clearly proud to work there and I was proud to stay there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Quality services! Impeccable customer service! Please keep it up
Stayed 1 night in Mar 2025

8/10 Good

william

Liked: Cleanliness, amenities, property conditions & facilities
Really great property and very clean and good restaurant options, etc. Service was what you would expect as it’s a Marriott so top-notch is the word. However, be aware that at times you might seem bothered by overly anxious to help staff along with what seems like staff watching every move you make. I also had a situation where I went on a safari and had talked to two of the staff members to make notes in the system that I needed to keep my luggage at the hotel upon my return from the Safari. I also rented the room for another night, even though I was not going to be staying for the full night only needing the room until about 10 PM. They proceeded to charge me for the in between Knight even though I did not stay claiming I should have checked out. I had took the initiative on two occasions to inform them and set them up for this scenario yet they did not pay attention. For them to be so overly anxious to always help. They were not attentive to the details when it came to my situation.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pretty hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 8 nights in Jan 2025

10/10 Excellent

Bikramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in nairobi
Stayed 3 nights in Feb 2025

10/10 Excellent

Ataklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality
Stayed 2 nights in Feb 2025