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Ngong Hills Hotel

3.5 star property
Hotel in Nairobi with 24-hour business centre and 24-hour front desk

Choose dates to view prices

In the heart of a shopping district, Ngong Hills Hotel offers a tranquil retreat with a garden and coffee shop. Enjoy lunch or dinner at the on-site restaurant, stay connected with in-room WiFi, and unwind with newspapers in the lobby. Previous guests appreciate this hotel's convenient location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
The current price is NZ$158
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Superior Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room with City View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Twin Room with City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 210 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with private Bathroom

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Family Room with private Bathroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 490 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suites

Flat-screen TV

Superior Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 490 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

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About the area

Map
Ngong Road, Nairobi

What's nearby

  • Yaya Centre - 10 min walk - 0.9 km
  • Nairobi Hospital - 2 min drive - 1.9 km
  • Uhuru Park - 4 min drive - 3.3 km
  • University of Nairobi - 5 min drive - 3.7 km
  • Kenyatta International Convention Centre - 6 min drive - 4.4 km

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 34 min drive

Restaurants

  • ‪Buddha Bar - ‬7 min walk
  • ‪Java House - ‬8 min walk
  • ‪Rio Coffee And Restaurant - ‬8 min walk
  • ‪Ashaki Grill & BBQ - ‬6 min walk
  • ‪Galito's - ‬3 min walk

About this property

Ngong Hills Hotel

Hotel located in Woodley
Take advantage of a terrace, a coffee shop/cafe and a garden at Ngong Hills Hotel. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Barbecues, a computer station and concierge services
  • Tour/ticket information, a banquet hall and newspapers in the reception
Room features
All 110 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

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29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 35 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 107,640 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 35 for adults and USD 10 to 15 for children
  • Airport shuttle fee: USD 35 per vehicle
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Ngong Hills Hotel Nairobi
Ngong Hills Hotel
Ngong Hills Nairobi
Ngong Hills
Ngong Hills Hotel Hotel
Ngong Hills Hotel Nairobi
Ngong Hills Hotel Hotel Nairobi

Frequently asked questions

Is Ngong Hills Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ngong Hills Hotel?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Ngong Hills Hotel on 7 Nov 2025 start from NZ$157.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ngong Hills Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Ngong Hills Hotel?

Checkout is at 10:00 AM.

Does Ngong Hills Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 35 per vehicle applies.

Where is Ngong Hills Hotel located?

Located in Woodley, this hotel is within a 15-minute walk of Prestige Plaza and Yaya Centre. Royal Nairobi Golf Club and Nairobi Hospital are also within 1 mile (2 km).

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Reviews

Ngong Hills Hotel Reviews

8.2

Very good

8.4

Cleanliness

7.0

Location

8.6

Staff & service

7.4

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 27 out of 83 reviews
Rating 8 - Good. 35 out of 83 reviews
Rating 6 - Okay. 17 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

Reviews

6/10 Okay

Monte

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant staff was terrible. Ate with a group of friends. 4 of them had their food delivered in about 45 minutes. After 2 hours i finally asked about my meal. 10 minutes later they came and ask me to confirm what i ordered. They rushed my meal, if you can call waiting 2 1/2 hours rushing. Dish was cold and under cooked. No apologies, no we are sorry, just nothing. Food was terrible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rene Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Epiphane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is just average
Stayed 3 nights in Nov 2024

6/10 Okay

Peter

The broken window in my room made me feel cold.
Stayed 4 nights in Nov 2024

8/10 Good

MIDORI

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good. The hotel staffs are very frendly and helpful. You have to be aware that the restaurant serve extreamly slow. It took 50minutes to get pasta for my lunch.
Stayed 9 nights in Sep 2024

6/10 Okay

Innocent

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hallways are dirty
Stayed 5 nights in Aug 2024

4/10 Poor

Virginia

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything abt the property.
Stayed 6 nights in Apr 2024

10/10 Excellent

Amber

So friendly! Wonderful experience! This was our second stay in 2 years and although it isn’t super close to airport, I feel like I could bypass other options because of the service, cleanliness, and great restaurant!
Stayed 1 night in Apr 2024

10/10 Excellent

Sherrell

The property need to have a better Internet system, and they need to let people be aware that they are responsible for their driver to and from the airport. Other than that the hotel is in a great location. The restaurant food was great and the staff was outstanding they had a lot of respect from the people that let you in the gate to the ones twho prepare your food to the one who clean your room to the ones at the front desk, I enjoyed everything about my stay at this hotel. I stayed there for 12 days and my stay was amazing. This hotel had the best staff I ever meet. I love the way everyone greeted you on a daily basis.
Stayed 12 nights in Jan 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good and convenient for my needs.
Stayed 9 nights in Dec 2023

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Was a bit crazy cz the staff did not know exactly what to charge and what was booked.
Stayed 4 nights in Oct 2023

8/10 Good

Yijia

Liked: Cleanliness, staff & service, amenities
The staff is very friendly, and the related facilities of the shower room need to be remodeled

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable four star hotel. Worth trying
Stayed 1 night in Apr 2022

8/10 Good

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay for one night staying.
Stayed 1 night in Dec 2021

8/10 Good

Edith

Liked: Staff & service, amenities
El hotel esta cerca de tiendas y supermercado. el cuarto que nos todo. el sensor de movimiento tenia problemas, la ducha el agua slia por todos lados, la goma de la puerra del bańo estaba despegada, reporte todo y enseguida fueron a arreglar todo, muy buena respuesta. El desayuno muy bueno. En general nos fue miy bien en este hotel el servicio y atención muy bueno. lo recomiendo.
Stayed 2 nights in Nov 2021

6/10 Okay

Joseph Mavindu, Mwingi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked their clean room. Friendly staff too. Disliked: when I extended my stay by 2 days, they hicked prices opportunistically
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well equipped room. Service was great too - prompt service despite a midnight check-in and very accommodating to my request for a quiet room and late check-out.
Stayed 1 night in Mar 2021

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

The exterior of the hotel made me question my choice, but our driver said it was very nice. The receptionist was helpful though not overly pleasant. The room was beautiful, modern, comfortable. The location was excellent and not far from the CBD. We would definitely stay here again.
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
There was Disco music palying that would have kept us awake and we had to change rooms twice to even get to sleep. The room that we were finally put in was small and stuffy.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio del hotel no es muy alto y la ubicación son accesibles a centro comercial, el unico problema escel trafico y que las calles son muy malas, hace un ańo estuve por el area y sigue igual las calles.
Stayed 6 nights in Aug 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value....

All good for the price point. Convenient to coffee, shopping, places to eat. Not far from CBD. The Wi-Fi sucks but everything else is pretty good.
Stayed 2 nights in Jun 2019

10/10 Excellent

Don, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always willing to help. Rooms are quiet and exceptionally clean!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decor of a Hyatt Regency at a Holiday Inn price

Excellent check-in. Room was ready and great choice. Lobby is small with 5 chairs but 100 feet away is great indoor/outdoor lounge areas with room for 50 meetings of business men at same time. Breakfast buffet is a real value when pre-booked in room rate. Excellent food choices, 3 juices, 3 cereals, 10 hot entrees, custom eggs to order, 6 breads, great coffee, 5 fruits for dessert. 20 foot long buffet for breakfast is impressive. Dinner is also buffet just different choices and is expensive and only fair . On busy street which is under construction so there is a constant traffic jam. One hour from airport due to traffic. Nice indoor/outdoor bar for drinks at night. Very good security. No pool or business center. Fast modern elevators. Stayed four nights on business. Would come back again.
Stayed 3 nights in Apr 2019

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wery good hotell wit good service
Stayed 4 nights in Nov 2018