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Santuario Playa

Property class: 3.5

Choose dates to view prices

Located close to Playa del Carmen Main Beach and Mamitas Beach, Santuario Playa provides free continental breakfast, a terrace and a garden. Treat yourself to a massage or other spa services. In addition to a playground and a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$68
includes taxes & fees
18 Sept - 19 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Master Suite 2 Double Beds

A hotel room with a bed, bedside tables, a desk, a chair, a ceiling fan, and a large window.

Master Suite 2 Double Beds

8.2 out of 10
Very good
(19 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite

A hotel room with two beds, a nightstand, and a wall quote.

Presidential Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite 2 Double Beds

A hotel room with a bed, bedside tables, a desk, a chair, a hanging macrame light, and a ceiling fan.

Master Suite 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Bed in Female Dormitory Room Hostel

A dormitory room with a single bed, a bunk bed, and a ceiling fan.

Single Bed in Female Dormitory Room Hostel

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 5 Single Bunk Beds
  • Free Wi-Fi

View all photos for Single Bed in Male Dormitory Room Hostel

A dormitory room with a single bed, a bunk bed, a ceiling fan, and a wall with a humorous text.

Single Bed in Male Dormitory Room Hostel

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 5 Single Bunk Beds
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About the area

Located near the beach, Santuario Playa is in Downtown Playa del Carmen neighbourhood and is connected to a shopping centre. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Main Beach and Mamitas Beach are two other places to visit that come recommended. Visit our Playa del Carmen travel guide
Map
Av. 1 Norte, #9, entre 24 y 26, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min walk - 0.2 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    3 min walk - 0.3 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.4 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    5 min walk - 0.4 km
  • Central Square
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • Chez Céline
    4 min walk
  • Club de la Cerveza
    6 min walk
  • Ah Cacao Chocolate Café
    4 min walk
  • La Vagabunda
    2 min walk
  • Señor Frogs
    2 min walk

About this property

Santuario Playa

  • Hotel near Mamitas Beach
  • Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Santuario Playa provides free continental breakfast, a terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a playground and a snack bar/deli.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
    • Concierge services, beach towels and smoke-free property
    • Luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Santuario Playa have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
  • Extra amenities include:
    • Showers and free toiletries
    • 32-inch LCD TVs with digital channels
    • Wardrobes/cupboards, communal kitchens and travel cots

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Interior detail
Hotel Bosque Caribe , 5th Av Zone
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  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
7.6 out of 10, Good, 373 reviews
The price is NZ$44
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Bicycles
  • Outdoor pool
  • Playground

Family friendly

  • Living room
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 16
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 16

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 11 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 178 per vehicle (return, maximum occupancy 7)
  • Pet fee: USD 11 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 16 (subject to availability)
  • Late check-out fee: USD 16 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-025-002744/2026

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Santuario Playa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Santuario Playa?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Santuario Playa on 18 Sept 2026 start from NZ$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santuario Playa pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 11 per pet, per night. Service animals are exempt from fees.

How much is parking at Santuario Playa?

This hotel doesn't offer parking.

What time is check-in at Santuario Playa?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 16 (subject to availability).

What time is check-out at Santuario Playa?

Checkout is at noon. Late checkout is available for USD 16 (subject to availability).

Does Santuario Playa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 178 per vehicle applies.

Where is Santuario Playa located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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