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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
All-inclusive property with 12 restaurants and 6 outdoor pools

Choose dates to view prices

At Royalton Splash Riviera Cancun, an Autograph Collection All-Inclusive Resort, enjoy sunny days and lively evenings. Start with breakfast, relax on white sand beaches or by six pools, and unwind with hot stone massages. The resort offers 12 restaurants, yoga, and volleyball.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$563
includes taxes & fees
9 Nov - 10 Nov

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

8.0 out of 10
Very good
(32 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Down duvet
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Down duvet
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 92 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(33 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Down duvet
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Down duvet
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 101 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(32 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Down duvet
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 484 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Beach/ocean view

Luxury Junior Suite Ocean Front

7.2 out of 10
Good
(30 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Beach/ocean view

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Down duvet
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 319 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite

8.2 out of 10
Very good
(108 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Balcony
Air-conditioning
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed
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About the area

Map
Carretera Federal 307, Puerto Morelos, QROO, 77712

What's nearby

  • Xoximilco - 15 min drive - 10.6 km
  • Moon Palace Golf Club - 16 min drive - 11.2 km
  • Puerto Morelos Beach - 23 min drive - 17.8 km
  • Petempich Bay - 24 min drive - 14.7 km
  • Puerto Morelos Town Square - 31 min drive - 22.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Agave Mexican Cuisine
  • ‪the cave - ‬6 min walk
  • ‪Diamond Club Bar - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury all-inclusive property near El Tinto Golf Course
Take advantage of free full breakfast, free water park access and 3 swim-up bars at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. This property is a great place to bask in the sun with a beachfront location, 2 beach bars and sunloungers. Treat yourself to hydrotherapy, a facial or a body wrap at the on-site spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include volleyball and beach yoga. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 3 poolside bars and a terrace.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, along with a lazy river, a waterslide and 3 swim-up bars
  • Tennis courts, a gift shop and a billiards/pool table
  • A reception hall, beach umbrellas and concierge services
  • A 24-hour front desk, luggage storage and beach towels
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 1005 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hairdryers
  • Plasma TVs with premium channels
  • Balconies, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Similar properties

9 outdoor pools, pool umbrellas, pool loungers

Moon Palace The Grand Cancun - All-inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
8.6 out of 10, Excellent, 1,789 reviews
The price is NZ$1,217
includes taxes & fees
30 Nov - 1 Dec
Moon Palace The Grand Cancun - All-inclusive

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Ma Maison

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-007-006211/2025

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on 9 Nov 2025 start from NZ$556.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Limited spots are available.

What time is check-in at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Checkout is at noon.

Are there all-inclusive benefits at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive. Activities include surfing/body boarding, tennis, volleyball and more.

Where is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort located?

Nestled on the beach, this Puerto Morelos property is 6.6 mi (10.6 km) from El Tinto Golf Course and 12.9 mi (20.8 km) from Puerto Morelos Town Square.

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Reviews

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

8.0

Very good

8.6

Cleanliness

8.4

Amenities

8.4

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 1117 out of 2349 reviews
Rating 8 - Good. 547 out of 2349 reviews
Rating 6 - Okay. 311 out of 2349 reviews
Rating 4 - Poor. 172 out of 2349 reviews
Rating 2 - Terrible. 202 out of 2349 reviews

Reviews

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome resort
Stayed 3 nights in Oct 2025

10/10 Excellent

Karanpreet Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an actual Luxury resort Best trip ever I had
Stayed 5 nights in Oct 2025

10/10 Excellent

Neeru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb resort , respectful staff , great hospitality
Stayed 3 nights in Sep 2025

10/10 Excellent

Vitian Padrón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool the staff I love this hotel. The pools, restaurants, the bars, buffet, and the rooms.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. Jonathan our butler was great. The food was delicious, drinks were delicious and fast! Pools weren’t too crowded and the resort was the perfect size
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Awesome loved all the perks
Stayed 4 nights in Oct 2025

8/10 Good

Valencia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. The food not so good.
Stayed 4 nights in Oct 2025

8/10 Good

Daryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great rooms was very nice food was very good water park was great beach not so good water looked like Galveston and had a bad smell outside our balcony overall it was a nice resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph Henry

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this Royalton was amazing! The splash park and the lazy river was super fun. The restaurants here are very unique - different than other Royaltons that we’ve been to before. The buffet had premium items like crab legs and lobster tails. Nightly entertainments were also superb. I will definitely be coming back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very clean. Loved the rain shower. Only thing to complain about was the hour wait for our steak dinner.
Stayed 7 nights in Oct 2025

8/10 Good

REBECA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, great food options, may restaurants that are absolutely delicious and not hard to make reservations at. We loved the lazy river although wish it had more tubes available. Slides are fun and well staffed, nice lifeguards. Nice property layout. Beach was the only downside- not great at all, didn’t go to the beach at all to stay, but the many pools made up for it, although they can get quite busy!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anita

Liked: Amenities, property conditions & facilities
People were courteous but be mindful of the bedsheets and towels. We found traces of blood and brown stains and had to ask for replacement. Food was good and the Halloween celebration are fun for kids. Amazing resort overall for price and all the entertainment and food options.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & great view, a lot of options for food & good drinks as well They treated us VIP at check in, at Hunter Steakhouse & shoutout to Mr Fransisco & the manager of the restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

Neeru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & respectful people good service
Stayed 1 night in Sep 2025

4/10 Poor

Megan Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Travelled with 10 people, everyone got food poisoning. To expensive to travel anywhere from the resort. Staff was great, pools were nice
Stayed 8 nights in Oct 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the room was clean and the view was amazing, the staff very professional Ariana was amazing
Stayed 5 nights in Aug 2025

8/10 Good

Sailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are veey food. Very clean
Stayed 4 nights in Oct 2025

8/10 Good

Harvy Enrique Barrios

Liked: Cleanliness, staff & service, amenities
Good place for kids
Stayed 7 nights in Jul 2025

6/10 Okay

Shanta

Liked: Amenities, property conditions & facilities
The room was ok. The rust on the ceiling fan and under the tub was hard to see. The outside jacuzzi was not clean. Other than that, it was ok
Stayed 3 nights in Oct 2025

10/10 Excellent

William Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of food options
Stayed 6 nights in Jul 2025

8/10 Good

Michael

Disliked: Cleanliness, amenities
smell
Stayed 5 nights in Oct 2025

6/10 Okay

Cathy Lynn

Liked: Cleanliness, property conditions & facilities
Very disappointed to find out the laser tag and trampoline park were NOT included when we arrived. No prior notice and this was a main reason we chose the property since we brought our kids. Some of the bar staff was very rude, but the entertainment team was great and the shows were entertaining. Also disappointed that the only working hot tub was in the diamond member area, none of the other ones were even remotely warm.
Stayed 4 nights in Oct 2025

10/10 Excellent

kaumil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pools
Stayed 5 nights in Sep 2025

10/10 Excellent

Shantay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Everything was amazing. Welcoming and well maintained. Only draw back for me was location- far away from everything else
Stayed 2 nights in Jul 2025

10/10 Excellent

Arabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Jul 2025