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Hotel Brisas 5a Av. Playa del Carmen

3.0 star property
Escape to a rooftop oasis overlooking vibrant streets and pristine beaches. Recharge by the pool or get insider tips from staff for an unforgettable adventure.

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Hotel Brisas 5a Av. Playa del Carmen, nestled near the bustling Quinta Avenida, offers a rooftop haven with breathtaking views. Unwind in the outdoor pool or connect to WiFi as you plan your day of exploration at nearby Playa del Carmen Maritime Terminal and Main Beach.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 180 per person
  • Nearby parking fee: MXN 300 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Brisas 5a Av. Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Brisas 5a Av. Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Brisas 5a Av. Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Brisas 5a Av. Playa del Carmen?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Brisas 5a Av. Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.4

Cleanliness

6.0

Amenities

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 5 out of 34 reviews

Reviews

Verified

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for the price. We stayed in the suite, which was a large space with a private porch area, and a king size bed..well worth the price. Staff was courteous and friendly..
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Charles

Nice place simple.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff they allowed us to do a free early check in and they were super attentive
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great overall
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is key.
Stayed 4 nights in Apr 2023
Verified

2/10 Terrible

Hilda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is excellent. The noise is 24 hours it is imposible sleep. The bathroom wasn’t working.
Stayed 8 nights in Jun 2023
Verified

6/10 Okay

Evett

Liked: Staff & service
Disliked: Amenities
If you’re looking for fancy this wouldn’t be the place for you. But if all you need is a place to sleep and shower, then sure. No shower curtain and no hot water in room 208.
Stayed 5 nights in Mar 2025
Verified

2/10 Terrible

Rafael

Disliked: Staff & service, property conditions & facilities
No water for several days
Stayed 5 nights in May 2023
Verified

4/10 Poor

Ivan

The lady at the reception didn’t say anything when I showed her the pics.
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Yeraldin

The internet was so bad,to noise also rooms don’t look like the same has the pictures from the app,very small rooms and stuff doesn’t help much
Stayed 4 nights in Feb 2025
Verified

2/10 Terrible

Dom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, no tenían nuestra reserva, decían que habían cancelado y que no habíamos pagado. El cuarto no es nada como las fotos, es un hotel de cuarto muy pequeño y muy antigua la habitacion
Stayed 1 night in Feb 2025
Verified

8/10 Good

gianluigi

Un 3 stellebuono nel complesso , qualche piccolo dettaglio, x il resto buono direi
Stayed 16 nights in Feb 2025
Verified

10/10 Excellent

Irma Margarita Soto

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente ubicación
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Los baños huelen mucho a drenaje y se penetra a las habitaciones
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Martin

En el portal se ofrecia una habitacion con tina de bano, la cual no existe. Aire y TV no funcionaban.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Un poco pequeñas las habitaciones
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para pasar la noche es amplio y comodo.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

JOSE ALFREDO LUCIO

Liked: Cleanliness, staff & service
Todo.bien, solo que no habia agua caliente
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Yanick

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Ma Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel literal está sobre la 5a av. La entrada a un lado de una pet shop, es cuestión de caminar solo una cuadra hacia atrás para ir a la playa, y dos hacia adelante para llegar al mercado y plaza principal. Caminar 3 grandes calles para llegar a la terminal ADO. La accesibilidad, es muy buena, vas a todos lados caminando, no necesitas auto, y por lo tanto el hotel no tiene estacionamiento. Al llegar habia un tema con el sistema de agua general y retrasaron nuestro check in 1 hora pero en recepción se quedaron las maletas para continuar con nuestro itinerario. La habitación fue agradable, cuenta solo con lo básico, hay privacidad y vamos .... La espectatica respecto al costo fue lo esperado. Pase solo una noche en ese hotel y si había ruido en la calle de bares pero al menos en la habitación que tuve no se escuchó nada. El único inconveniente es el colchon, sería bueno que renovarán y hubiera más mantenimiento en esa área que es la más importante.
Verified

4/10 Poor

Marcela

Disliked: Staff & service, amenities
Escaleras dos tramos, nadie ayuda con maletas, no ponen agua de cortesía ni una botella pequeña. Lo único bueno es la ubicación.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

rosa angelica alvarado

Disliked: Cleanliness, amenities, property conditions & facilities
La ubicación es excelente, pero la habitación olia muchisimo a humedad, habia mucho ruido, el baño tenia fuga e inundaba toda la habitación, las manijas del lavabo estaban sueltas, en generál estaba sucio y descuidado.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Carolina

Hospedaje más lejos de la playa para mejorar tranquilidad
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Luis Atilio Ramirez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atencion de parte del staff. Especialmente a la simpatica y carismatica Alex una chica super amable y siempre al pendiente de todo. Felicitaciones espero volver a Playa del carmen y hospedarme ahi
Stayed 2 nights in Apr 2023
Verified

8/10 Good

CARLA ALEJANDRA

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La atención de las personas excelente, ubicación genial, habitación súper cómoda, lo único malo la persona de limpieza no pasó ni un solo día a limpiar la habitación
Stayed 3 nights in Apr 2023