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Hotel Hacienda Paradise

Property class: 3.5

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Located close to Quinta Alegría Shopping Mall and Playa del Carmen Main Beach, Hotel Hacienda Paradise provides free continental breakfast, a terrace and a library. The on-site restaurant, Coloretta, features a poolside location and breakfast. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is NZ$67
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony

A hotel room with a bed, two bedside tables with lamps, a ceiling fan, and a view of greenery outside.

Room, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Balcony

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a chair.

Quadruple Room, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Poolside

A hotel room with a large bed, a nightstand with a lamp, and a view of the outdoors through a sliding door.

Room, Poolside

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room, Poolside

A hotel room with a bed, a nightstand, and a view of the outdoor area through a sliding glass door.

Quadruple Room, Poolside

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

A neatly made bed with a patterned bedspread, a headboard with a geometric design, and a bedside lamp.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Hacienda Paradise is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Map
Ave 10 Entre Calle 20 Y 22 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min walk - 0.2 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    2 min walk - 0.2 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    6 min walk - 0.6 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.7 km
  • Central Square
    8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • Bloody Mary Food Drinks & Rock
    2 min walk
  • Ah Cacao Chocolate Café
    3 min walk
  • Starbucks
    3 min walk
  • McCarthy's Irish Pub
    1 min walk
  • La Vagabunda
    3 min walk

About this property

Hotel Hacienda Paradise

  • Hotel near Quinta Avenida
  • Located close to Quinta Alegría Shopping Mall and Playa del Carmen Main Beach, Hotel Hacienda Paradise provides free continental breakfast, a terrace and a library. The on-site restaurant, Coloretta, features a poolside location and breakfast. Free WiFi in public areas and a bar are available to all guests.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Bike hire, express check-out and luggage storage
    • Multilingual staff, ATM/banking services and a front desk safe
    • Concierge services, tour/ticket information and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as air conditioning and safes.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • HDTVs with cable channels
    • Wardrobes/cupboards, art supplies and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 10:00 AM to 10:00 PM (MXN 150 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coloretta

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Art supplies
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Does Hotel Hacienda Paradise have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Hacienda Paradise?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda Paradise on 2 Sept 2026 start from NZ$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda Paradise pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Hacienda Paradise?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Hacienda Paradise?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Hacienda Paradise located?

Located in Downtown Playa del Carmen, this hotel is steps away from Quinta Avenida and Quinta Alegría Shopping Mall. Mamitas Beach and Playa del Carmen Main Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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