The Carmen Hotel - Ocean Front

4.5 star property
Adults-only beachfront hotel with outdoor pool

Choose dates to view prices

Photo gallery for The Carmen Hotel - Ocean Front

Balcony view
Sunrise Suite | Terrace/patio
Front of property – evening/night
Beach bar
Owner´s Suite
Near Playa del Carmen Maritime Terminal, The Carmen Hotel - Ocean Front offers an oceanfront retreat with a rooftop terrace and poolside bar. Enjoy the outdoor pool, unwind at the restaurant, or explore nearby shopping thanks to concierge services. Guests rave about the hotel's helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$202
includes taxes & fees
3 Oct - 4 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

Owner´s Suite

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Reef Suite City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Reef Suite Partial Ocean View

7.0 out of 10
Good
(6 reviews)

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 34 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Sunrise Suite

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Ocean Suite

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Captain's Suite

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 60 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Coral Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪El Fogón Fiesta Jarocha - ‬1 min walk
  • ‪El Doctorcito - ‬4 min walk
  • ‪El Tapas Restaurante - ‬4 min walk
  • ‪Club SociaL - ‬2 min walk
  • ‪Sakura Ramen - ‬2 min walk

About this property

The Carmen Hotel - Ocean Front

Luxury hotel near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, The Carmen Hotel - Ocean Front provides a poolside bar, a rooftop terrace and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An outdoor pool, along with pool umbrellas
  • Beach umbrellas, concierge services and a lift
  • Tour/ticket information, luggage storage and smoke-free property
  • A 24-hour front desk
  • Guest reviews speak highly of the pool, helpful staff and proximity to shopping
Room features
All guest rooms at The Carmen Hotel - Ocean Front include thoughtful touches, such as premium bedding and laptop-compatible safes, as well as amenities, such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 50-inch LED TVs with streaming services and digital channels
  • Balconies, ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Deck 5

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Guests under 18 years old are not permitted at this adults-only property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Carmen Hotel Playa del Carmen
Carmen Hotel
Carmen Playa del Carmen

Frequently asked questions

Does The Carmen Hotel - Ocean Front have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Carmen Hotel - Ocean Front?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at The Carmen Hotel - Ocean Front on 3 Oct 2025 start from NZ$197.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Carmen Hotel - Ocean Front pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Carmen Hotel - Ocean Front?

The Carmen Hotel - Ocean Front doesn't offer parking.

What time is check-in at The Carmen Hotel - Ocean Front?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Carmen Hotel - Ocean Front?

Checkout is at noon.

Where is The Carmen Hotel - Ocean Front located?

Nestled on the beach, this Playa del Carmen hotel is within a 10-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.

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