Pinglin District Hotels, New Taipei City

"good"

"The stay is great, hospitality services, location transport and food options are good, with washing machine & dryer options too. A little downside i observed is the remote controller sensitivity to the tv, and the towels water absorbent is not as good. Still a great stay nonetheless. Cheers."

"The hotel is really on the high end and we enjoyed our stay there. It is convenient as as such travelling by bus or train was excellent. The hotel dining staff are so helpful, they tried their best to accommodate our needs even with their english & our mandarin language difficulty. We will definitely come back. "

"Staff was great and the location is perfect "

"Clean room and offer a lot of amenity. The staff was professional and great service. Any room requests were promptly delivered. Overall, our experience was great and will stay at this hotel again if we happen to visit Taiwan in the future. "

"The location was convenient. Our room had a good window view of Taipei 101. The staff was friendly."

"Clean room and nice bed"

"The hotel delivers an exceptional experience from the moment you arrive. The accommodations are both luxurious and comfortable, with rooms that are impeccably clean, thoughtfully designed, and equipped with every amenity one could need. The staff is warm, professional, and attentive — always ready to assist with a smile, making guests feel truly welcome and cared for. One of the highlights of the hotel is its exclusive cigar lounge, which exudes sophistication and charm. It’s the perfect place to unwind, offering a carefully curated selection of premium cigars in an elegant, relaxed setting. Overall, this hotel combines world-class hospitality with refined comfort and unique experiences, making it a perfect retreat for both leisure and business travelers"

"We had a superb experience staying at The Grand Hotel in Taipei. Among hotels of similar level, this one stands out for its thoughtful service and attention to detail. The staff were consistently warm and helpful — from the front desk and concierge to the transportation team, restaurant servers, cleaning staff, and luggage attendants. Everyone made us feel welcome and well taken care of. What impressed us most was how comprehensive the services were. The hotel helped us arrange taxis, airport shuttles, and even a private driver for a day trip outside of Taipei, which was the highlight of our stay. They also offer on-site currency exchange, which was very convenient. The hotel itself is true to its name — grand in design, well-maintained, and very clean. There's a real sense of history and elegance throughout the property. For the level of comfort and service provided, we felt the price was more than fair. It was excellent value for the experience we had. Highly recommended for anyone looking for a comfortable and well-run place to stay in Taipei. "