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"We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back! "

"Fantastic hotel and super friendly and helpful staff. Would definitely come back."

"Muy buen hotel con personnel excepcional."

"Is a relaxing place and really clean "

"Un lugar vastante acojedor,muy bonito y bastante limpio."

"The setting is amazing, even if the road is a bit bad."

"Tuvimos que reservar en este hotel por emergencia, pero siempre el personal fue muy amable nos apoyaron en todo hasta nos coordinaron el Tour en la lancha. El hotel le está bastante limpio hay ciertas cosas que están cambiando o mejorando ya que hay una nueva administración según me comentaron la única cosa que vimos un poco mal fueron las camas al menos la cama que nos tocó. Estaba un poco vencida formándose un hoyo al centro de ahí el hotel estuvo todo muy bien bastante limpio, amables y si consideraría regresar en otra oportunidad"

"Mi experiencia en Mía Bacalar fue espectacular. Bellísima hotel y altamente recomendado. El personal es muy amable y se encargaron de hacernos sentir especiales. "

"The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking. "