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"Stayed 4 nights. Room was pretty clean, but gave 3 stars because there was hair on wall, toilet paper holder was broken, and cracks on wall in shower. Pro is they gave body wash gel, however smell was strong and soap bars along with 2 plastic cups. Also, my room was freezing. I turned on split unit and put it on max, but was still cold in room. Amenities are good, but I didn’t really enjoy them since I was out most of the days. Breakfast was good €11 for buffet, had some eggs, sausage, different rolls and breads along with cereals and pastries. Drinks and coffee machine as well. One thing I wasn’t happy about was that I couldn’t have my niece come up to give her things since I was visiting. Maybe something happened in the past since they’re so many students."

"Excellent hotel. Close to the main terminal and in Florence everything is walking distance. The staff was Amazing and the breakfast included is a must. The only thing is that at night time it’s not safe to walk around that area "

"Room was very clean. Staff was friendly and helpful. Several breakfast choices. Would definitely stay here again. "

"Staff was very attentive. Breakfast really good! Pastries delicious ! Coffee!!!"

"Have a nice rooftop"

"Spotless rooms with character. Warm and helpful staff. Very nice breakfast. Close to everything but removed just far enough to avoid the crush. So close to train station we just strolled across the plaza and crossed the street! Could not have been better. Hospitality was exceptional! Hope to return. "

"What a beautiful hotel!! Spacious room, updated nice bathroom, and gorgeous views and property. Very friendly staff, too. Breakfast is awesome and they had plenty GF options too. They also have a shuttle to take you up and down the hill to the main part of town, which was very helpful and meant we didn’t have to pay for taxis hardly at all. Overall an amazing place! "

"Our deluxe twin room was spotless and beautiful. It felt like Florence from the minute we walked in. Breakfast on the Tera e every morning with iced lattes and cappuccinos set us up for the day. The location is truly center city within walking to the Uffizi, Duomo, Santa Croce, Ponte Vecchio and Academie. S Te aff was friendly and helpful."

"Overall, we were happy with the stay. Few additions could have made difference but for short stay no complaints. Although the breakfast is free and placed at the top which was the best. However, it is small and can be too crowded. "