Family Hotels & Resorts in Otsu from NZ$85

"Awesome Onsen. Quick check in. The two open air mineral baths were clean, comfortable and relaxing. The one with the huge lava rocks, natural greenery and small waterfall on the 5th floor was my favorite. On the 11th floor the afternoon and evening it was gently raining and sitting in the Onsen with rain coming down made me feel one with the rain and hot water. The food was awesome, a huge variety and more than I could eat. The room was traditional Japanese and comfortable. My husband and I...

"Stay here was great, we got upgraded to suite which was perfect especially having 2 young kids who need space to move around. The views from the room were amazing, you could see the whole of lake biwa and even the city. The location was walking distance to the supermarket/shops/parks, and even had a its own little convience store at the bottom. I would highly recommend if you are staying in the area."

"The rooms were spacious and wonderful, and the staff were all very nice"

"great place to relax and enjoy the onsen. good and helpful staff. far from train station however they do provide shuttle service, you just need to call the hotel to arrange for it. not much around the area for shopping though, "

"overall experience was ok. It was a cool experience and only that. The room looked cool but it was dusty. The bathroom smelled like pee was soaked into the wooden floors. The a/c was a bit musty. There was no beef that was promised on the website. The Japanese dinner and breakfast consisted of fish and more fish so if you’re not a fan of fish, it would be hard for you to stomach. The staff were very nice and helpful though. I had many questions and they were able to answer all of them."

"We didn't want to leave. Stayed for two nights and wished we had booked for longer. Amazing hospitality and amenities, we had a room with a private bath on the balcony. Kaiseki dinners were fabulous albeit slightly confusing with our minimal Japanese language skills, but the staff went out of their way to explain and help us have a great meal. Breakfasts were also good, and the shuttle bus to and from the train station was much appreciated."