Orland Hills Hotels, Tinley Park

"Overall the place was very nice. The breakfast we paid for in advance didn't start until 7:30a, which is odd for a hotel so close to the airport. The coffee shop & restaurant both opened later than 7:30 as well...we left at 7:40 and that wasn't enough time to grab breakfast or coffee. We did appreciate the on-brand dove soap throughout!"

"We arrived in the evening to find our room humid, stale, and without any air circulation. The air conditioner was off, and it would not turn on when we attempted to use it. When we contacted the front desk, we were instructed to troubleshoot the unit ourselves by unplugging and reconnecting it. We were also informed that maintenance was not on site and that a ticket would need to be submitted. Maintenance did arrive approximately 15 minutes later and identified the issue as a switch that had been turned off. After they restored it, the air conditioner functioned for roughly 45 minutes before failing again and blowing warm air. When I requested to be moved to another room, I was told the hotel was fully booked. We selected the Sleep Inn for a simple overnight stay before our early morning flight on Saturday, May 16. Instead, we spent the night in an uncomfortably hot room and were unable to rest before a required 3 AM wake‑up for travel. The conditions were unacceptable and did not reflect the value of the rate paid. At that point, sleeping in my car would have offered more comfort than the room provided."

"Clean staff"

"Our only let down was that not of the property doings. We just had very active next door neighbors that was a bit disturbing."

"My kids left an absolute mess last time and we came back a week later. No issues. Everybody was very happy. Thank you"

"I got completely screwed"

"Stay was wonderful. I will be staying again"

"This place is stuck in the 1980's. The room smelled like a cross between a dirty ashtray and a musty basement. They also don't have smart TV's to stream You Tube or Netflix or Prime. I got in late and didnt feel like making an issue about it that night. I decided to move to a hotel closer to where i needed to be the next night, they were previously sold out. HOTEL'S. com wouldn't do anything to cancel my 2nd night except offer me $50 in there bonus miles or whatever they are. Not using that or there app again, buyer beware USE the hotels website and deal directly with them. I've found these 3rd party apps take the money and run, no help at all if there is an issue."

"Excellent service by all"