Family Hotels & Resorts in Northern Vietnam from NZ$28

"The staff were are amazing. The amount of support given to us was outstanding "

"We loved our stay at this hotel. The staff is just amazing and so personable. The rooms are generous in size with a very comfortable bed. We stayed one night at this hotel while touring Hanoi and then used this hotel as our base as we traveled to back and forth to Sapa and Halong Bay. Because would miss breakfast since took a night train, the hotel staff provided us with boxed meal for the train. Such a nice welcome back both times and rooms were ready with our stored luggage already in room. The manager and other staff greeted us by name the entire time which is quite impressive. Breakfast buffet was delicious with lots of offerings and additionally could special order from menu. Everything was delicious. Personal service with coffee as well was a very nice touch as used to self serve. Highly recommend the Royal Palace Hotel. Conveniently located in old quarter for walking to shopping and dining. "

"The staff is the biggest asset to the hotel. They are attentive and helpful. The breakfast was a good spread and the hotel (including room) are clean.This is a great gesture from the hotel."

"The junior suite was nice with everything we needed The hotel is well located within walking distance of most things we wanted to see"

"Yes"

" Very convenient. Live up to 5* rating"

"Excellent service. Had few issues at the start but the manager handled it so professionally. "