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Phoenix Hotel

4.0 star property
Family-friendly hotel with fitness centre and sauna

Choose dates to view prices

The Phoenix Hotel offers a peaceful escape with a poolside bar, sauna, and steam room. Kids enjoy a playground while parents catch up on news with free newspapers. Helpful staff provides tour and ticket assistance for exploring the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$89
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
92T, Nguyen Trai street, Ha Giang, Tuyen Quang, 310000

What's nearby

  • Ha Giang Km 0 Milestone - 2 min drive - 2.6 km
  • Mau Temple - 2 min drive - 2.9 km
  • Hà Giang Provincial Museum - 3 min drive - 3.3 km
  • Ha Giang Stadium - 3 min drive - 3.6 km
  • Waterfall No. 6 - 11 min drive - 9.5 km

Restaurants

  • ‪Mr. Hung Bar Restaurant - ‬1 min drive
  • ‪Top Of The Loop - ‬15 min walk
  • ‪DT Quán - ‬2 min drive
  • ‪Phở Hà Giang - ‬2 min drive
  • ‪Lofita - ‬2 min drive

About this property

Phoenix Hotel

Upscale family-friendly hotel
Take advantage of a poolside bar, a terrace and a garden at Phoenix Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also find perks such as:
  • A children's pool
  • Free self-parking
  • A porter/bellboy, concierge services and smoke-free property
  • A banquet hall, 2 meeting rooms and a 24-hour front desk
Room features
All 140 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 49-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Similar properties

2 restaurants, breakfast served

Four Points By Sheraton Ha Giang

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 15 reviews
The price is NZ$90
includes taxes & fees
5 Nov - 6 Nov
Four Points By Sheraton Ha Giang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Frequently asked questions

Does Phoenix Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Phoenix Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Phoenix Hotel on 13 Nov 2025 start from NZ$89.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenix Hotel?

Self-parking is free at this property.

What time is check-in at Phoenix Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel?

Checkout is at noon.

Where is Phoenix Hotel located?

This family-friendly Ha Giang hotel is within 2 mi (3 km) of Ha Giang Km 0 Milestone, Hà Giang Provincial Museum and Mau Temple. Ha Giang Stadium is 2 mi (3.3 km) away.

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Reviews

Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.4

Staff & service

7.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
Stayed 1 night in Apr 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and English speaking staff. The hotel room is nice with a gorgeous view of the Lo River. Definitely take a room with the Riverview. On the downside, the pool is not heated and too cold at least in March. At least when I was here the the sauna is under Repair. Would otherwise recommend.
Stayed 1 night in Mar 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
Stayed 1 night in Apr 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks

8/10 Good

mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

I think we just got unlucky

The hotel was very pretty and it looked very clean. But it was really noisy outside in the evening. I don’t know if it’s usually like this or if we were unlucky but it sounded like someone had a party in the resturant right below the hotel (mby it was a part of the hotel) and the music and the microphones (karaoke I think) were so loud we couldn’t watch a movie in peace or even fall asleep. We were tired and sick and really wanted to fall asleep early but it was impossible because of the noice outside. Luckily it didn’t keep up all night, but it was still pretty annoying trying to fall asleep to someone doing karaoke😭Also we had been told (it was also written down on a piece of paper we got) that the breakfast closed at 9. But when we got down at 8:20 they were cleaning up and there was no food left. The staff was really sorry for the misunderstanding and made up for it by making us some omelettes, fruits and bread etc - which was really nice of them. Even though we was unlucky with how we experienced the stay I think the hotel itself was pretty nice and had lots of potential
Stayed 1 night in May 2025

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell i Ha Giang

Et fint hotell som vi benyttet da vi ankom med nattbussen før vi skulle på Ha Giang Loop. hotellet er rimelig så det er mye for pengene.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
Stayed 2 nights in Jan 2025

6/10 Okay

Angus

Liked: Cleanliness
Disliked: Staff & service
It's not all it's made out to be
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service

Good place for the price!

Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
room balcony
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is modern and clean.
Stayed 1 night in Oct 2019

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel

Kind and friendly staff. Try to help in every way they can. Very clean and big room. Great and helpful room service and receptionist.
Stayed 4 nights in Jan 2019

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Seong Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dung

Stayed 1 night in Dec 2024

6/10 Okay

Karsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Acceptabelt ophold

Stayed 2 nights in Mar 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

8/10 Good

MIN WOO

Stayed 1 night in Mar 2024

10/10 Excellent

Lara

Stayed 1 night in Mar 2024

10/10 Excellent

Víctor Manuel Ortiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023