Luxury Hotels & Resorts in Northern Phoenix from NZ$138

"Great place to stay in N Phoenix! "

"Clean rooms, great staff, fun pools and hot tubs and water slide! Great food and drinks. "

" I travel for work and have stayed in many hotels and this was by far the worst I have stayed in. When I checked in the desk clerk was pleasant enough, but upon getting to the room I found several discrepancies, First was the TV wouldn't turn on and the remote didn't work, the clerk was able to resolve this issue. The next issue was the phone had no cord so I was unable to contact the desk which would have been nice, this could also be a potential safety concern if an emergency occurred and I was unable to contact the front desk, I asked at least 5 separate times for a cord, I told them I could plug it in myself, I was told every time they would take care of it, it was never taken care of unless ignoring the issue is taking care of it. Also on the safety note there are 2 fire extinguisher holders near the stairwell, one on each level, the problem is the extinguishers are both missing. Another issue I had was the room has a coffee maker but it is missing the tray, so there is no way to use it, when I asked about getting a replacement tray I was told there are none and every room has had it stolen from them. The next issue is when I tried to use the bottom drawer in the dresser it came off and hit me in the foot, which was painful since I didn't have shoes on. Next issue is the tub has the caulking coming off and there looks to be mold as well. Next is the sink had no hot water, the shower had warm water but the sink had only cold"

"it is very convenient to the interstate hiway."

"They have downgraded the breakfast. Room was in disrepair. I think they were going through some changes. Have stayed there before and it was great, this last time not so much."

"Do not go here! It is NOT a resort but a construction mess! Took out a pool and put fake grass down. Not inviting or pleasant stay. Front desk staff not welcoming coming or leaving. Bed was good is the only positive thing I can say. For $449 a night there are so many other good choices. Extremely disappointed. Stay away!!!"

"Great room!"

"Only stayed one night. Not two"