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SureStay InnSuites Phoenix Hotel & Suites by Best Western

2.5 star property
Hotel in Phoenix with free breakfast and fitness centre

Choose dates to view prices

Located in Camelback East, Best Western InnSuites Phoenix Hotel & Suites offers comfort with practical amenities. Guests enjoy a full breakfast, outdoor pool, in-room WiFi, business center, and laundry facilities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
The current price is NZ$206
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020

What's nearby

  • North Mountain Park - 5 min drive - 4.9 km
  • Arizona Biltmore Country Club - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Adobe Course - 6 min drive - 4.9 km
  • Wrigley Mansion - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 5.3 km

Getting around

  • Northern Ave / 19th Ave Station - 8 min drive
  • Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

  • ‪Aunt Chiladas Squaw Peak - ‬15 min walk
  • ‪Arizona American Italian Club - ‬20 min walk
  • ‪Thirst Quenchers Poolside at Squaw Peak Resort - ‬8 min walk
  • ‪Los Taquitos - ‬2 min drive
  • ‪Hole-In-The-Wall BBQ Joint - ‬10 min walk

About this property

SureStay InnSuites Phoenix Hotel & Suites by Best Western

Hotel near Biltmore Fashion Park
Consider a stay at SureStay InnSuites Phoenix Hotel & Suites by Best Western and take advantage of free full breakfast, laundry facilities and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, express check-out and concierge services
  • A water dispenser, multilingual staff and a TV in reception
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

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Best Western North Phoenix Hotel
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  • Hot tub
  • Breakfast included
  • Pet-friendly
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The price is NZ$193
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

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Frequently asked questions

Does SureStay InnSuites Phoenix Hotel & Suites by Best Western have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay InnSuites Phoenix Hotel & Suites by Best Western on 27 Nov 2025 start from NZ$206.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay InnSuites Phoenix Hotel & Suites by Best Western pet-friendly?

Yes, SureStay InnSuites Phoenix Hotel & Suites by Best Western allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 33.77 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Self-parking is free at this property.

What time is check-in at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Check-in start time: 4 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Checkout is at 11:00 AM.

Where is SureStay InnSuites Phoenix Hotel & Suites by Best Western located?

Located in Camelback East, this hotel is within 3 miles (5 km) of Phoenix Mountains Preserve, Wrigley Mansion and Piestewa Peak. Arizona Biltmore Resort - Adobe Course and Arizona Biltmore Country Club are also within 3 miles (5 km).

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Reviews

SureStay InnSuites Phoenix Hotel & Suites by Best Western Reviews

8.0

Very good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 435 out of 1004 reviews
Rating 8 - Good. 273 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean-lot of room. The shower worked perfectly. The staff was very friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Adequate
Stayed 2 nights in Oct 2025

10/10 Excellent

Freddie

Yes
Stayed 1 night in Oct 2025

6/10 Okay

Victor

It's just a clunky motel. Not a hotel. Not terrible. Not great. The front desk is certainly disinterested.
Stayed 3 nights in Oct 2025

4/10 Poor

Brian

The Bathroom Toilit stopped working and they sais it would be fixed while we were out. But it ws not so we changed rooms.
Stayed 2 nights in Nov 2025

4/10 Poor

Phuonganh

Disliked: Staff & service, amenities, property conditions & facilities
Need to improve all aspects. We checked in at 4:30 pm got the keys but the room wasn’t ready, breakfast was terrible, noisy….
Stayed 1 night in Oct 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities
Under renovation. Room did not have bedding (bare mattress) was not properly cleaned after last guest. Staff member said no other rooms available so we went on a scavenger hunt for bedding which was only partially successful since we couldn’t find a top sheet or pillow cases
Stayed 1 night in Oct 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel at a very convenient location to access most entertainment and site-seeing places
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do a great job here. Staff is super accommodating.
Stayed 1 night in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Convenient hotel with everything you need for a short stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Good basic hotel in need of renovations. Great area for stores.
Stayed 10 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to sleep and location was great for our plans
Stayed 1 night in Feb 2025

2/10 Terrible

Uland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good service
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very nice employee
Stayed 1 night in Mar 2025

10/10 Excellent

Ganesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great selection for breakfast.
Stayed 5 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was conveniently located, clean, and in good shape for an older property. The staff was friendly and accommodating.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms they had given me had the exterior door blocked, far away in a very dark corner and the air conditioning was very noisy. They also had large trash cans in the rooms like those they have outside and they wouldn't take them out of the room. There were also used water bottles and the toilet was full of waste. And they said the breakfast is incluided , but was false, thnaks
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Lobby. Good breakfast included
Stayed 1 night in May 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, room comfort

Happy with my stay in July 2025

My room was clean and had all the amenities I needed. It was a very hot day in Phoenix and the airconditing was fantastic. My suite had a microwave, refrigerator, iron & ironing board, and hair dryer. It was quiet and perfect for my needs. The check-in was quick and Danny (front desk) was friendly and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was rare at the front desk and didn’t answer phone calls. Tap water in room was always warm to drink. We stayed 2 nights and TV did not work at all. Room amenities very dated. No breakfast bar because of remodeling even though website says there is one. Not worth the price. Hotel promised me a partial refund but never got it. Would not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again

We had a wonderful stay here. The room was very clean and the included breakfast was very good.
Stayed 4 nights in Oct 2024