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"Room good. Staff excellent. Breakfast excellent. Bar, reasonable. Expensive and poor beer choice Dinner menu, same every day ☹️"

"The central location is the great selling point but everything else was great too. We had a single night stay where we were comfortable and welcomed. The room was surprisingly quiet considering the location. The room had all the required facilities and we had an excellent breakfast. Fully recommended."

"Comfortable spacious room. Friendly staff. Big comfortable hotel. "

"Room was a bit dusty the mirror, the lamps and the phone. The sink also had hairs in it when we arrived. Apart from that it was good, spacious room comfy bed fresh towels. Staff was great too very helpful and attentive."

"So this was a game of two halves. The Hotel itself is nice and the reception staff are lovely but thats where it ends. The food is terrible. Overpriced and very poor. My wife had the scampi which tasted like potato croquettes. I had fish and chips and I am not joking when I say the fish was rhe size of a fish finger and the chips were cold and greasy. The bar staff just spent all their time giggling in the corner of the bar and could not have been less attentive if they tried. Everything at the Breakfast was undercooked. Avoid. Terrible. "

"Great place to stay if you have an early flight from Newcastle."

"Lovely hotel on Newcastle quayside, staff were friendly and welcoming, the room was large and comfortable and we had everything we needed. We'd definitely stay here again."

"Avoid 10th floor or anything with a quayside view if you enjoy sleeping as the noise from the roof bar is extremely loud. There is no warning when you book. We had to move rooms as a result. Staff were nice and pleasant "

"Best thing was the amazing staff you have!"