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"The room was clean but the bed was hard and you needed binoculars to see the TV. We stayed in Kent hall and it seemed like an old office block that has been turned into bedrooms. Breakfast wasn't that great sausages and bacon were overcooked and dry. The parking was not that great either."

"Thank you for your excellent service "

"The hotel was clean and well presented. The beds were comfortable and I liked that there was a mini fridge in the room for someone who has young kids that's great to pop some juice in past the usual tea and coffee. The bathroom was clean and tidy with no broken bits. We had a meal in the evening and that was amazingly nice and didn't break the bank. The staff were all friendly and very helpful and the breakfast was great quality and had a good selection. There was disabled parking right outside the reception which was a great. Only bit that was a downside for us on this trip was the swimming pool is 18+ my 9 year old was a little sad about that. But the place is clean the staff are great the food was lovely and it was a good chunk cheaper than bland chain hotels which are never as nice or as clean."

"Great location for the international arena, hotel was well maintained and clean although the room was a bit cold and the hot water in the bath/shower was scalding or freezing and the hand basin didn’t get hot. Staff were very pleasant and the breakfast was great, I would recommend."

"Clean and tidy. Hotel has been recently modernised and was excellent value for money"

"I only have an issue with the Spa Center that the Jacuzzi was not clean, dirty residue around water line. However the swimming pool was nice and clean and the changing rooms very nice and clean also. My room was spotless and lovely decor and clean bathroom. Very happy with it. Staff were also very nice. breakfast was very nice, freshly cooked hot breakfast alongside buffet. I would have given higher stars had all areas been clean. I would happily return to this hotel again. "

"we were put in a top floor room in the school masters house which unfortunately was closest to the main room which could noisy at times. Breakfast was good altho there seem better options on Saturday than Friday eg Fresh fruit/fruit salad. Staff in the Breakfast Room were attentive and worked were hard "

"Good value, good food & bang in the city centre."

"Great room amazing food for dinner and breakfast "