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"Did not have breakfast in the price of the room. It was expensive to add. But very nice hotel"

"The rome was immaculate! Excellent customer service. Every body were very warm and accommodating. Location is safe and walkable. Good breakfast options. No complains here! Was very happy with our stay, free water and snacks that were replenished everyday."

"The hotel is located right next to a tram so it’s very easy to get there from the train station. It is about a 15 minute walk away from the Duomo and even further for the river and museums so that’s something to consider. I think this is one of the few hotels that has an elevator in it which is a huge plus when traveling with multiple bags. The views from the gym are absolutely gorgeous! There’s a laundry and kitchen in the basement and the lobby has one of those cute, retro photo booths that you can use. It even has swings in the entrance. The only complaint I had was they don’t allow irons in the room, you have to go all the way down to the basement to use the communal irons and ironing boards they have set up in the laundry. Otherwise, for the price and location? I’d recommend it. "

"Beautiful property with elegant rooms. Rooftop restaurant is lovely with an attentive staff. The outdoor area was not open for full service due to the time of year, but looked very nice for a visit in the warmer seasons. If coming in on the train as we did - you can't beat the location - convenient to all the sites of Florence."

"Rooms on the lower floors near the piazza can be very loud. Street noise kept us awake. Somehow cigarette smoke was noticeable in the rooms. The smoke seemed to come thru the heating/cooling ducts. However the location is very good. Close to the train station and local attractions. "

"Clean and very spacious suite,king bed super comfortable, the staff very friendly, we arrived at 12:00 at noon, and the room was ready!! Excellent location close 2 min walking to the Duomo, a lot of restaurants, stores, the breakfast area very nice, but the scramble, bacon, was cold, but the rest was perfect, we enjoyed our stay, and we highly recommend this hotel "

"Great location, excellent customer service, amazing coffee at the breakfast, nice art collection everywhere"

"Great simple place. "

"Great hotel with a large lobby, restaurants, and a sun roof overlooking Florence! Excellent views of Florence and an awesome experience altogether."