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"Good staff and location but the hotel is badly maintained, out of date, and in need of a serious renovation. Shower and bed were poor. Rooms very dated. I do not plan to stay again. Note: This is a pub so can be a little loud, but to be expected."

"The breakfast was very good Staff were friendly and really very helpful We would definately stay at this hotel again "

"Beds were clean although mattresses needed changing .Hotel up for sale so no food or drink anywhere.Just a building to sleep in, but very convenient for shops,castle,prison and the river."

"Characterful building, staff very friendly & helpful. Highly recommend."

"Lovely stay very accomodating, the spa is gorgeous. I would book again."

"Room was a lovely size and well decorated. Room was relatively clean, with the exception of a few dead bugs in the windows. Room service was slightly disappointing with some items not arriving, and no answer on the phone after to sort it. 10 calls and a voicemail. Breakfast was also disappointing, the cost of £18 per person was very steep especially with very little selection on offer. The highlight to all this that made it a bit better, was Liz who worked at the breakfast station who was very welcoming and apologised for the room service mishap. Her and all the staff we interacted with were all great. We would probably stay again, but we would eat dinner somewhere else before and either bring breakfast with us or checkout early and get something on the road"

"Good communal area for children and staff were pleasant. However there was a very strong unpleasant smell thoughout the hotel and in the rooms. There was also large stains on the carpet in the hallways which were wet - we assume they had been recently cleaned. Breakfast was ok - however they had ran out off pastries when we attended at 9.30. Overall unlikely to stay again due to cleanliness/smell. "

"Hotel has a lot of potential. Just needs a bit of money spending on it to update rundown and outdated areas. Staff friendly enough and nice breakfast. "

"Breakfast was perfect "