Bed and Breakfast in Chirk Bank

"The hotel was dirty and old, they have drinks and snacks in the minibar fridge in room but no prices so you dont know how much it coast. The is a tv I want to log in to Netflix account or any other apps like YouTube did not work. The pool is always full because they do swimming classes for kids who are not guest of the hotel, everyday for 3/4 hours so you walk all the way to the pool from the other side of the hotel to be told is full and they don’t say come back in 30 mins they say nothing if you ask when should I come back the staff say I don’t know, I’m a paying guest I stayed here so I can use the pool but I can not use it when I want. The pool changing rooms are dirty with cloths or towels on floor no staff about to clean or 1 person at reception , pool is full even before u go to the pool outside the door the is a yellow floor sig saying pool full. So the expect you to walk back 20 mins letter to find out if the is space and if not walk back again I came here to relax. Do not stay here is the worse hotel I stayed in. "

"When you arrive at the hotel car park the outside looks lovely and is a real sun trap for outdoor drinks. It’s a bit tricky finding reception from the car park so better signage would be helpful. Some areas of the hotel feel a little worn like the red carpet on the reception stairs entrance and the bathroom area of the room I stayed in, and the jacuzzi was out of order on my stay too which was a little disappointing. Most of the staff were really friendly and helpful (bar staff, cleaners and spa in particular) but there were a couple of occasions when I wasn’t acknowledged by small groups of staff. The room was spacious, very clean and comfortable. The bar area had a good atmosphere and the food was really tasty! Thai red curry special was a highlight of my stay. Breakfast was also really good with plenty of options. The gym is really well equipped and wasn’t too busy. Overall it’s a good hotel but needs a bit of tidying up."

"Nice "

"We arrived late evening but received a very friendly welcome from the guys on reception. Room clean & comfortable with excellent shower, all nicely decorated."

"The spa changing rooms could do with a revamp - they are small, .cold and they don't smell great. More loungers around the pool area would add to the experience too. The corridor leading to the toilets off reception smells terribly and it was the same last time we stayed too, Other than that, the hotel is lovely, the food in the Palm Court is great and the breakfast great too. The treatments in the spa were also amazing. Bathrooms great in the rooms too."

"The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry. "

"Not the first we have stayed and every time well looked after. "

"Shower mixer faulty. Couldn’t reach tepid temperature…. No refund offered after complaint."

"Good staff and location but the hotel is badly maintained, out of date, and in need of a serious renovation. Shower and bed were poor. Rooms very dated. I do not plan to stay again. Note: This is a pub so can be a little loud, but to be expected."