Room service is only available as part of the cost for guests staying longer than 7 days. To not have towels refreshed in a 5 day stay was unusual. The pool was closed for a day, and is usually too busy to use anyway. The rules were very strict, we were okay with this but it should be made available before booking. Broken windows in each of the two apartments that were booked, they were made safe, and weren’t an issue, except that the already noisy street was even more audible. Close to being a better than average place, just needs some shaping up or TLC