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Reviews

3.8 / 5Good
3,291 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    3 min walk
  • Popular Location
    Melbourne Central
    5 min walk
  • Restaurant
    Flinders Lane
    7 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior King Room

    Room Amenities

    • 26 sq m
    • Sleeps 3
    More details
  • Standard Queen Room

    Room Amenities

    • 23 sq m
    • Sleeps 2
    More details
  • Standard Twin Room

    Room Amenities

    • 23 sq m
    • Sleeps 2
    More details
  • Superior Twin Room

    Room Amenities

    • 26 sq m
    • Sleeps 3
    More details
  • Superior Family Room

    Room Amenities

    • 26 sq m
    • Sleeps 3
    More details
  • Standard King Room

    Room Amenities

    • 23 sq m
    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • 23 sq m
    • Sleeps 2
    More details
  • Premium Standard Queen Room

    Room Amenities

    • 23 sq m
    • Sleeps 2
    More details
  • Superior Room Two Queen Beds

    Room Amenities

    • 23 sq m
    • Sleeps 4
    More details

About this area

Melbourne

In the city centre and near a metro station, Mercure Welcome Melbourne is in an area with good shopping. Her Majesty's Theatre and Princess Theatre are cultural highlights, and some of the area's activities can be experienced at Sidney Myer Music Bowl and Spirit of Tasmania Ferry Terminal. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • Her Majesty's Theatre - 6 min walk
  • Flinders Lane - 7 min walk
  • Federation Square - 9 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive

Restaurants

  • The Louden Kitchen Grill — 1 min walk
  • Soul Cafe — 1 min walk
  • Flinders Lane - 7 min walk

About this property

Mercure Welcome Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include room service, in-room massages and hairdryers.
Mercure Welcome Melbourne offers 330 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: AUD 60 per night
Parking nearby: AUD 20 per night
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Shower

Entertainment

32-inch LCD TV
TV channels
premium channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cots (infant beds)!

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Hotel
  • Mercure Welcome Melbourne
  • Mercure Welcome
  • Mercure Welcome Melbourne Hotel Melbourne
  • Accor Welcome Melbourne
5 - Excellent
822
4 - Good
1,507
3 - Okay
655
2 - Mediocre
216
1 - Poor
91
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.6
Property condition

3/5

  • Liked: Cleanliness

Stayed 3 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness

The bed was very very basic and the pillows very old. If these were updated the room would be everything I would want for a Melbourne stay. Unfortunately I left an item in my room and when I phoned the hotel about it they said they would follow it up for me. I never heard back and had to call 4 times regarding the item. The person I spoke to was quite brisk in their manner. The item was eventually located and sorted out but the process could have been handled better. I love the location of the hotel but the bed quality is extremely poor sadly so I am not sure if I would return again.

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mercure Welcome Melbourne Great location right in the heart of the CBD and China Town Very clean with helpful staff would stay again

Stayed 4 nights in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Stayed 1 night in Feb. 2020

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