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We had a wonderful stay at the Sage, our room was lovely and felt really spacious. The bed and pillows were very comfortable. Breakfast was tasty and well priced.
The location is superb for shopping at Eastland, plus it’s only a train ride in to the city.
We would definitely stay again 😊
Anna
Stayed 3 nights in May 2024
Response from Sara - Duty Manager on 12 May 2024
Dear Anna,Thank you for sharing your positive experience with us. We're thrilled to hear that you had a wonderful stay at Sage Ringwood. It's delightful to know that you found your room spacious and comfortable, and that you enjoyed our tasty and reasonably priced breakfast.We're glad our location near Eastland and convenient access to the city via train added to your enjoyment. We truly appreciate your kind words and are honored that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay!Warm regards,Sara BoontaravaDuty Manager
Great hotel, nice room, comfortable bed, right at Eastland shopping centre
Margaret
Stayed 1 night in May 2024
Response from Adrian Barnes on 8 May 2024
Dear Margaret,Thank you for the high praise. We are delighted you enjoyed your stay so much and hope to welcome you back before too long. Warm Regards,Adrian BarnesSenior Hotel Manager
10/10 Excellent
Brydie
2 May 2024
Brydie
Stayed 1 night in Apr 2024
Response from Adrian Barnes on 26 May 2024
Dear Brydie,Thank you for the high praise. We are delighted you enjoyed your stay so much and hope to welcome you back before too long. Warm Regards,Adrian BarnesSenior Hotel Duty Manager
Dear Deborah,Thank you for sharing this review. We are delighted you enjoyed your getaway and that you found the location convenient.We do hope to welcome you back before too long.Kind Regards,Adrian BarnesDuty Manager
I’ve been to this hotel multiple times already and they are consistently delivering good service
Ali
Stayed 1 night in Apr 2024
Response from Adrian Barnes on 29 Apr 2024
Dear Ali,Thank you for choosing to stay with us again. We are delighted to have you as a returning guest. We appreciate your loyalty and look forward to welcoming you back on your next visit.Kind Regards,Adrian BarnesSenior Hotel Manager
,good freindly staff good service good cleanly room close to the train station and the shopping centre A1 thank you very much ill stay there again
Rodney
Stayed 1 night in Apr 2024
Response from Adrian Barnes on 24 Apr 2024
Dear Rodney, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our friendly staff, excellent service, and clean rooms during your stay at Sage Hotel Ringwood. We take pride in providing a comfortable and convenient experience for our guests, and we are pleased to know that our location near the train station and shopping centre met your needs. We look forward to welcoming you back for another enjoyable stay in the future!Warm Regards,Adrian BarnesSenior Hotel Manager
Dear Rosie , Thanks for the 5 star review! We are thrilled that you enjoyed your stay and that you would recommend us in future.We hope to welcome you back soon.Kind Regards,Adrian BarnesSenior Hotel Manager
The property was clean and quiet.
Bar and restaurant are convenient for guests. Parking was easy and convenient, though came at a cost of $10 per day.
Conveniently located at Eastland with access to shopping, eateries and cinemas. Train station and buses at front door.
Staff very friendly and accommodating.
Stephen
Stayed 1 night in Mar 2024
Response from Adrian Barnes on 12 Mar 2024
Dear Stephen,Thank you for the glowing review. We are glad we ticked all the boxes on your recent stay and that you found the team to be friendly. Thank you, and we hope to welcome you back before too long. Kind Regards,Adrian BarnesDuty Manager
Dear Janette,Thank you for sharing this review. We are delighted you enjoyed your getaway and that you found the location convenient.We do hope to welcome you back before too long.Kind Regards,Adrian BarnesDuty Manager
Stayed here for a work trip. Lovely hotel with friendly and attentive staff. The food is pricey, so I’d probably look at getting my own food elsewhere while staying. However, both meals I had via room service were delivered hot and promptly. The room was comfortable and clean, although some attention to detail was lacking. There were a few surfaces that needed dusting and a hair in my bathroom upon checking in, however everything else was great.
Caitlyn
Stayed 1 night in Feb 2024
Response from Adrian Barnes on 28 Feb 2024
Dear Caitlyn,Thank you for the review. It's great to hear that your stay was overall a positive one. I have passed your feedback on to our Housekeeping team to address some of the rough edges you mentioned. Thank you, and we hope to welcome you back before too long.Kind Regards,Adrian BarnesDuty Manager
Conveniently situated with double glazing to sound proof the rooms. The only issue was it took us more than 20 minutes to checkin at 2pm given they only had one person on at 2pm (the other was at lunch) when there was at least 10people checking in in preparation for the Matchbox Twenty concert.
It’s only when I went up to the desk and suggested they had someone come in to assist given many of us needed to be at across the road at the bus terminal for a 2:50pm departure, that they called their colleague back from their lunch break.
Samantha
Stayed 1 night in Feb 2024
Response from Adrian Barnes on 24 Feb 2024
Dear Samantha, Thank you for sharing your experience with us, and we apologize for the inconvenience you encountered during check-in. We regret that our staffing levels did not meet your expectations, leading to a less-than-ideal experience. Your feedback is valuable to us, and we assure you that we will address the issue promptly to ensure better coverage during peak hours. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless check-in experience in the future. If there is anything specific you would like us to address or if you have any additional details to share, please feel free to contact us directly. We appreciate your patronage and look forward to the chance to welcome your back. Kind regards Adrian Barnes Duty Manager
10/10 Excellent
Efthalia, Melbourne
15 Feb 2024
Efthalia
Stayed 1 night in Nov 2023
Response from Adrian Barnes on 19 Feb 2024
Dear Efthalia,Thank you for the glowing review! We are delighted you enjoyed your stay so much and hope to welcome you back before too long. Warm Regards,Adrian BarnesDuty Manager
8/10 Good
Namrata
Travelled with group
1 Feb 2024
Liked: Cleanliness, staff & service, amenities
Overall the room was good, however the bathroom door does not close fully, nor is there a fan inside.
Namrata
Stayed 2 nights in Jan 2024
Response from Adrian Barnes on 3 Feb 2024
Dear Namrata,Thank you for the review. It's great to hear that your stay was overall a positive one. I have passed your feedback on to our maintenance team to address some of the rough edges you mentioned. Thank you, and we hope to welcome you back before too long.Kind Regards,Adrian Barnes
Quiet, peaceful, amazing shower!!! Very clean and beautifully presented
vanessa
Stayed 2 nights in Jan 2024
Response from Adrian Barnes on 19 Jan 2024
Dear Vanessa,Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that you found our hotel quiet and peaceful, providing you with a serene atmosphere. Our team takes immense pride in maintaining a high standard of cleanliness, and we are thrilled to know that it met your expectations.It is fantastic to hear that you enjoyed our amazing showers – we believe that a refreshing shower is an essential part of a great stay. We appreciate your kind words about the presentation of our hotel; our goal is to create a beautiful and inviting environment for our guests.We look forward to welcoming you back for another fantastic experience in the future. If there is anything specific you loved about your stay or any suggestions you have for improvement, feel free to share.Kind Regards,Adrian BarnesDuty Manager
The room was very quiet. We were near the lifts but never heard them. The beds were comfy as were the pillows.
Verified traveller
Stayed 2 nights in Jan 2024
Response from Sara Boontarava - Duty Manager on 12 Jan 2024
Dear Valued Guest,Thank you for your positive review and recommendation. We're delighted to hear you had a quiet and comfortable stay. It's wonderful that you found our beds and pillows to your liking.We appreciate your feedback and look forward to hosting you again.Best regards,Sara BoontaravaDuty Manager
10/10 Excellent
Gardner
9 Jan 2024
Gardner
Stayed 2 nights in Jan 2024
Response from Adrian Barnes on 30 Jan 2024
Dear Gardener, Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in future.We hope to welcome you back soon.Kind Regards,Adrian BarnesDuty Manager
Response from Sara Boontarava - Duty Manager on 29 Dec 2023
Dear Anton,Thank you for your positive feedback! We're delighted you found our hotel super convenient. We look forward to hosting you again soon!Best regards,Sara BoontaravaDuty Manager
6/10 Okay
Michelle
28 Dec 2023
Liked: Property conditions & facilities
Michelle
Stayed 1 night in Dec 2023
Response from Adrian Barnes on 5 Jan 2024
Dear Michelle,Thank you for sharing this positive review. We are glad you enjoyed your time at the hotel and hope to welcome you back before too long. Kind Regards,Adrian BarnesDuty Manager
Enjoyed our stay. Well appointed clean and comfortable room.
Staff were polite, helpful and extremely professional. Location was excellent. Close to family and railway station.
Deborah
Stayed 3 nights in Dec 2023
Response from Sara Boontarava - Duty Manager on 28 Dec 2023
Dear Deborah,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay and found our rooms to be well-appointed, clean, and comfortable. It's also great to know that our staff's professionalism and helpfulness contributed to your satisfaction.We're glad our location met your needs and provided convenience. We look forward to hosting you again whenever your travels bring you back to the area.Best regards,Sara BoontaravaDuty Manager
10/10 Excellent
Jane
27 Dec 2023
Jane
Stayed 1 night in Dec 2023
Response from Adrian Barnes on 19 Jan 2024
Dear Jane,Thank you for the glowing review! We are delighted you enjoyed your stay so much and hope to welcome you back before too long. Warm Regards,Adrian BarnesDuty Manager
Great friendly team, clean and well appointed rooms, comfy beds and access to shopping centre and restaurants is a bonus!
Emma
Stayed 4 nights in Dec 2023
Response from Sara Boontarava - Duty Manager on 28 Dec 2023
Dear Emma,Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our friendly team, clean and well-appointed rooms, and comfy beds. It's wonderful to know that our proximity to the shopping centre and restaurants added to your overall experience.We appreciate your kind words and look forward to welcoming you back on your next visit.Warm regards,Sara BoontaravaDuty Manager
8/10 Good
mandy
24 Dec 2023
mandy
Stayed 3 nights in Dec 2023
Response from Sara Boontarava - Duty Manager on 28 Dec 2023
Dear Mandy,Thank you for your glowing review.We look forward to hosting you again whenever your travels bring you back to the area.Best regards,Sara BoontaravaDuty Manager
8/10 Good
Bernadette
22 Dec 2023
Bernadette
Stayed 2 nights in Dec 2023
Response from Sara Boontarava - Duty Manager on 12 Jan 2024
Dear Bernadette,Thank you for choosing to stay with us and for providing a rating. We appreciate your feedback and hope to have the opportunity to welcome you back for an even more enjoyable experience.Best regards,Sara BoontaravaDuty Manager
10/10 Excellent
Alison
16 Dec 2023
Alison
Stayed 1 night in Dec 2023
Response from Adrian Barnes on 20 Dec 2023
Dear Alison, Thank you for rating us 10 out of 10! We are so delighted to learn that your stay was memorable. The team at Sage Ringwood look forward to welcoming you again in the future. Kind Regards,Adrian BarnesDuty Manager
2/10 Terrible
Georgina
Travelled with group
10 Dec 2023
Disappointing
The Sage is our go to place to stay we love the location and the actual venue BUT our last 2 visits have been disappointing and disruptive
There cleaners are letting this place down
Our last 2 visits there has been pubic hair mens shaving clips in the shower around toilet and basin this visit there was washed blood stains on our sheets human hair and pubic hair
There receptionist is absolutely lovely and has always tried to accommodate us with room changes etc but it’s not just good enough unfortunately l can’t see us coming back to this hotel we will start going to the Sebel just located down the road
Georgina
Stayed 1 night in Dec 2023
Response from Adrian Barnes on 12 Dec 2023
Dear Georgina,I am so sorry to read of your experience whilst our guest and apologise as your stay appears to fall below our normally high standards. I will certainly be following up on your feedback/notes with our team for improvements. Thank you for taking the time to provide this survey. We look forward to welcoming you back with us in the near future.Kind Regards,Adrian BarnesDuty Manager
Dear Amanda,Thank you for sharing this positive review. We are glad you enjoyed your time at the hotel and hope to welcome you back before too long. Kind Regards,Adrian BarnesDuty Manager
Dear Bernard,Thank you for sharing this review. We are delighted you enjoyed your getaway and that you found the location convenient.We do hope to welcome you back before too long.Kind Regards,Adrian BarnesDuty Manager
8/10 Good
Surinder
10 Nov 2023
Surinder
Stayed 1 night in Nov 2023
Response from Adrian Barnes on 4 Dec 2023
Dear Surinder,Thank you for sharing this positive review. We are glad you enjoyed your time at the hotel and hope to welcome you back before too long. Kind Regards,Adrian BarnesDuty Manager
Great place to stay in the eastern suburbs of Melbourne. We have been there on a number of occasions and will return. Thanks to the staff for their attendance to detail and friendliness.
Peter
Stayed 2 nights in Oct 2023
Response from Oscar Yi on 29 Oct 2023
Dear Peter Thank you for taking the time to write a review about Sage. We are delighted to hear that you enjoyed your stay with us, and I will be sure to pass the lovely feedback to the team.We look forward to welcoming you back soon.Kind regards,Oscar YiHotel Duty Manager
I have lost count of how many times I have stayed here and it never disappoints. The staff are the friendliest I have ever come across.
Maria
Stayed 2 nights in Oct 2023
Response from Yumeilia Ying - Front Office Manager on 30 Oct 2023
Dear Maria, Thank you for sharing your feedback regarding your stay at Sage Hotel Ringwood.I am delighted to learn that you had a memorable experience with us.I will share this feedback with the team, and I am sure that this will serve as an encouragement for everyone.We look forward to welcoming you back and hope the next stay will be as pleasant as the previous one.Sincerely,
10/10 Excellent
Amanda
22 Oct 2023
Amanda
Stayed 1 night in Oct 2023
Response from Adrian Barnes on 13 Nov 2023
Dear Amanda,Thank you for the glowing review! We are delighted you enjoyed your stay so much and hope to welcome you back before too long. Warm Regards,Adrian BarnesDuty Manager
Dear Onkar,Thank you for sharing this positive review. We are glad you enjoyed your time at the hotel and hope to welcome you back before too long. Kind Regards,Adrian BarnesDuty Manager
Room was very clean, great set up, nothing negative
Nicole
Stayed 1 night in Oct 2023
Response from Adrian on 8 Oct 2023
Dear Nicole , Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind Regards,Adrian BarnesDuty Manager
Dear a Ryan , Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind Regards,Adrian BarnesDuty Manager
10/10 Excellent
Ingrid
30 Sept 2023
Ingrid
Stayed 1 night in Sep 2023
Response from Adrian Barnes on 20 Oct 2023
Dear Ingrid, Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind Regards,Adrian BarnesDuty Manager
Great hotel, don’t believe I received a room upgrade. The staff member who booked me in was great. Enjoyed my $20 voucher.
Margaret
Stayed 1 night in Sep 2023
Response from Oscar Yi on 28 Sept 2023
Dear Margaret, Thank you for taking the time to provide us with feedback regarding your stay at the Sage Hotel Ringwood.I am delighted to learn that you had a memorable stay with us. Unfortunately, we were unable to provide you with the room upgrade due to limited availability on the night. It was lovely to have you here and we look forward to welcoming you again in the future whenever you visit Ringwood or Yarra Valley.Sincerely,Oscar YiDuty Manager
10/10 Excellent
Ranjana
Travelled with family
28 Sept 2023
Liked: Cleanliness, staff & service
Modern and relaxed. Excellent service from Daniel at the restaurant/cafe. Great facilities
Ranjana
Stayed 5 nights in Sep 2023
Response from Oscar Yi on 28 Sept 2023
Dear Anjana, Thank you for taking the time to provide us with feedback regarding your stay at the Sage Hotel Ringwood.I am delighted to learn that you love your stay with us and enjoyed the dining experience.Our team at Sage are delighted to welcome you again in the future. Hope your next stay will be more pleasant than the previous one.Sincerely,Oscar Yi
The room was perfect for a night away. Could of been a little cleaner. Dead bugs on the windowsill, finger prints on the windows. A buffet breakfast option would of been a great addition.
Jessica
Stayed 1 night in Sep 2023
Response from Adrian on 30 Sept 2023
Dear Jessica,Thank you for the review. It's great to hear that your stay was overall a positive one. I have passed your feedback on to our Housekeeping team to address some of the rough edges you mentioned. Thank you, and we hope to welcome you back before too long.Kind Regards,Adrian BarnesDuty Manager
Dear David, Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind RegardsAdrian BarnesDuty Manager
Very handy location. Room was nice and big. Great to have such easy way to cast to the TV.
Justine
Stayed 4 nights in Sep 2023
Response from Adrian Barnes on 17 Sept 2023
Dear Justine,Thank you for sharing this positive review. We are glad you enjoyed your time at the hotel and hope to welcome you back before too long. Kind Regards,Adrian BarnesDuty Manager
10/10 Excellent
Ho Nam
14 Sept 2023
Ho Nam
Stayed 5 nights in Sep 2023
Response from Adrian Barnes on 29 Oct 2023
Dear Ho Nam, Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind Regards,Adrian BarnesDuty Manager
Annoying that room does not have power points on both sides of the bed-required for CPAP machine use
Gwen
Stayed 1 night in Sep 2023
Response from Sara Boontarava - Duty Manager on 16 Sept 2023
Dear Gwen,Thank you for taking the time to share your feedback, we apologise that we did not meet your expectations.Every room at Sage contains 4 wall-mounted powerpoints, including in the lavatory. It is not our intention for our guests to be left with this experience and you have our commitment to improve our services to provide a better experience.We hope that you may grant us the opportunity to better serve you in the near future.Kind regards,Sara BoontaravaDuty Manager
10/10 Excellent
Stewart
10 Sept 2023
Stewart
Stayed 1 night in Sep 2023
Response from Adrian on 1 Oct 2023
Dear Stewart, Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind Regards,Adrian BarnesDuty Manager
10/10 Excellent
Catriona
Travelled with family, Travelled with family and small children
Great hotel - not as advertised on wotif tho - states will have premium channels and pay-perview and slippers - did not have either.
Catriona
Stayed 2 nights in Sep 2023
Response from Sara Boontarava - Duty Manager on 16 Sept 2023
Dear Catriona,Thank you for staying with us at Sage Ringwood and sharing your kind remarks. Our complimentary slippers are available upon request. And we have recently upgraded our TVs with Chromecast built-in so that guests can cast their own devices onto the TVs.I will ensure that this detail will be updated on Wotif soon.Kind regards,Sara BoontaravaDuty Manager
8/10 Good
John
5 Sept 2023
John
Stayed 6 nights in Aug 2023
Response from Sara Boontarava - Duty Manager on 28 Sept 2023
Thank you for your positive review. I am delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Sara BoontaravaDuty Manager
10/10 Excellent
Tania, BAYSWATER
Travelled with partner
4 Sept 2023
Liked: Cleanliness, staff & service, amenities
This is the second time we have stayed here, it’s just so convenient. Close to shops, transport, freeways, and the hotel is lovely which also has parking available. Rooms are perfect, very spacious, clean.
Tania
Stayed 3 nights in Aug 2023
Response from Adrian Barnes on 4 Sept 2023
Dear Tania, Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind Regards,Adrian BarnesDuty Manager
8/10 Good
Stephen
2 Sept 2023
Stephen
Stayed 1 night in Sep 2023
Response from Adrian Barnes on 24 Sept 2023
Dear Stephen,Thank you for sharing this positive review. We are glad you enjoyed your time at the hotel and hope to welcome you back before too long. Kind Regards,Adrian BarnesDuty Manager
Dear Kok Seong,Thank you for the glowing review! We are delighted you enjoyed your stay so much and hope to welcome you back before too long. Warm Regards,Adrian Barnes
Beautifully appointed rooms in a great location. Close to shops, public transport, and quality restaurants. Staff were friendly and accommodating. Would definitely stay again.
Julie
Stayed 1 night in Aug 2023
Response from Yumeilia Ying - Front Office Manager on 29 Aug 2023
Dear Julie, Thank you for taking the time to provide us with feedback regarding your stay at the Sage Hotel Ringwood.I am delighted to learn that you had a memorable stay with us.It was lovely to have you here and we look forward to welcoming you again in the future whenever you visit Ringwood or Yarra Valley.Sincerely,