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Reviews of Lochiel Luxury Accommodation

4 out of 5
Lochiel Luxury Accommodation
1590 Mt. Dandenong Tourist Road, Olinda, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 49 reviews" "
Rating 8 - Good. 12 out of 49 reviews" "
Rating 6 - Okay. 7 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Aklilu

Stayed 1 night in Nov 2023

8/10 Good

Stewart

Stayed 2 nights in Aug 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I couldn’t RAVE about this property enough!!!! Set amongst the mountain ash, so clean and modern, cosy and close to everything we needed in Olinda. We loved it that much we are definitely going back 💚🌿
Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very private, clean and relaxing

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clear directions on how to get there, welcome note on facilities, kitchenette, living space; especially the fireplace and the bathroom spa were fantastic, peaceful time in the hills

8/10 Good

Melanie

It was a little dirty The location and the building has huge potential Construction is going on so clearly the owners are trying to address this.
Stayed 3 nights in Oct 2022

2/10 Terrible

Kunal

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Unfortunately my experience was not pleasant. Internet wasn’t working, and the internet cable to the house had a join cables twisted by hand and then covered with a duct tape, in the open weather.. so you of course I wasn’t going to work. Access door to the Spa was unopenable. One bathroom didn’t had mirror over vanity, other bathroom shower just pooled with water. Oven door wouldn’t seal close. The place was tidy but didn’t felt rundown, wouldn’t call it luxury apartment. When paying $1470 for two night expectations are higher. Kitchen was not very well equipped. Fireplace was nice and wood stocked, so that was good and location is central.
Stayed 2 nights in Dec 2021

10/10 Excellent

Sana, Victoria

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Clean property. Bathroom was spacious and modern facilities.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
House was great, although access to some rooms was restricted, so there was no access to a bath. Condition of house was great, ensuite has issues though. Poor condition of fittings, eg toilet not attached to floor, requiring manipulation to allow water to flow to drain. Dual showerhead has been removed, but piping and fixing sites for removed material apparent. Interestingly enough, they provide epsom salts for a bath, but as above, no access to bath. Spa was interesting, but a quick trip to youtube will give you all the information you need to get it up and running. All in all, if you have stayed in FNQ or Fiji on the islands you will have a decent idea of what to expect. Nice place, great surroundings, close to town, with an IGA just north of the house.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room. Big bedrooms. Wished the blinds were darker especially for the kids and the downstairs bedroom doesn't have blinds but other than that it was very good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have stayed at this accommodation a few years back, and loved it and always wanted to come back. I booked this in for my husband & I's wedding anniversary. We were very disappointing in the state of the accommodation. Bathroom ties were broken.. Timber was placed on top of broken tiles covered by a bathmat. For the price we paid, these apartments were not upto scratch. We wouldn't go back to the Lochiel Accommodation.
Stayed 2 nights in Aug 2019

6/10 Okay

Shane, Mount Eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was really nice secluded and quiet, i personally thought is overpriced for what it was and there were a couple of general maintance issues (lamp on entrance broken and hanging to one side ane toilet seat slips around and toilet needed servicing as water kept running after flush) but these things are general wear and tear overall was excellent bed VERY comfortable and spa was really good and it was a nice place overall. There was no real instructions via this website for checkin but a quick call to the number listed has us sorted.
Stayed 1 night in Jul 2019

8/10 Good

Treetops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice could do with updating mattress, pillows, couch and shower head. Cob webs in lights need attention. However view and spa was amazing..
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Frances

Disliked: Property conditions & facilities
Furniture uncomfortable Broken tiles in bathroom dangerous Windows filthy and spoilt the view
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Alan on 22 Jan 2019
Thank you for your 5 Star Review for your stay at Lochiel

8/10 Good

david

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Looks to have gone downhill
Staying the night before my wedding in the Original Cottage was unfortunately a rather forgettable experience: - No instructions were provided on how to check in - A constantly running toilet was audible in the upstairs bedrooms all night - One of the downstairs bedrooms had close to 30 dead bugs on the floor - Despite numerous attempts to contact the owner (including calling both mobile and land line numbers and texting) we heard nothing back throughout the duration of the booking. (Have still not heard from the owner since this experience). - Lack of WiFi was disappointing - Central heating that may need cleaning/maintaining as was very noisy Overall, very disappointing. Especially for the price and the steep additional fees per guest. Having also stayed in the neighbouring property (and paid less), I know what my choice will be when I visit Olinda again. That being said, with a bit of maintenance, some more care shown by the cleaning staff and communication from the property owners I would hope the Original Cottage returns to the standards articulated in the previous reviews.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply beautiful accommodation in the heart of Olinda. Wonderful place to stay and magnificent hosts. Highly recommended.
Stayed 1 night in Nov 2017
Response from Alan on 1 Dec 2017
Thank you for adding your feedback, we look forward to welcoming you back in the near future.

10/10 Excellent

Michelle, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views with a peaceful ambience
My booking was made last minute, but the Staff catered to my late arrival well, placing me into a guesthouse. The space has an open setup with the bedroom and bathroom seperate. I quite enjoyed the wooden fireplace which gave the place that extra warmth.
Stayed 1 night in Aug 2017
Response from Alan on 26 Aug 2017
Thank you for your kindwords It was a pleasure to have you stay with us in the Treetops Guesthouse Cottage . We would love to see you again , make it a couple of nights to really enjoy the area and relax. Regards Alan .

8/10 Good

Douglas

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniella_jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy cottage perfect for a couples retreat.
We had a lovely stay in the guest house cottage. Beautiful rooms with an open fire, spa bath and queen bed. Everything else you need is in walking distance or a 5 minute drive. And of course the surrounding trees and nature make you feel like your in the middle of knowhere. We would love to stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Views were great. Very luxurious little villas. We loved it and will definitely be back.

10/10 Excellent

annie, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private cabins with beautiful bush views
We had a relaxing stay. Loved the combustion heater in the living room and the huge bath upstairs. The driveway was very rough and eroded may not be suitable for all cars. The accomodation was lovely, very comfortable and beautifully decorated. We adored the bush outlook. I was a little disapointed to read that they would charge you a cleaning fee if you did not leave the kitchenette as you found it, it is customary for a hotel to offer water glasses and tea and coffee equipment without charging the patrons to cleans the dishes afterwards. I think it's a bit rude given the cost of the accomodation. The owner was friendly and addressed us by name. The breakfast voucher to their restaurant accross the road does not quite cover the cost of breakfast and coffee.

10/10 Excellent

Matt, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful;

8/10 Good

Matt, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Reasonable; Service: Professional; Cleanliness: Pleasant;

10/10 Excellent

Craig, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Cleanliness: Immaculate;

10/10 Excellent

Allan, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Delightful; Close to shops and restaurants but still far enough away to feel secluded.

10/10 Excellent

Yael, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Amazing; Service: Flawless; Cleanliness: Immaculate; Wonderful restaurant near by and lots of great stores

6/10 Okay

Matt, Australia - TAS - Hobart

Disliked: Cleanliness

10/10 Excellent

Gavan, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Beautiful;

6/10 Okay

Natasha, Australia - VIC - Melbourne

Liked: Property conditions & facilities
Disliked: Staff & service
Facilities: Modern; Service: No recepetion; Cleanliness: Outside needs a clean; breakfast was great at local cafe

8/10 Good

Sylvia, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Paid full price rate.; Service: Friendly, Courteous; Cleanliness: Pleasant, Lovely, Delightful; Would go back and stay in the winter.

10/10 Excellent

Harriet, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Yael, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; Rangers restaurant lovely . Staff welcoming and friendly

8/10 Good

Shane, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Acceptable price; Service: Respectful, Friendly; Cleanliness: Pleasant; Love the wood fire

10/10 Excellent

Michael, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities
a lovely retreat. no need to go out

10/10 Excellent

Jason, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Jillian, Australia - VIC - Melbourne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Facilities: Fair; Value: Unreasonable; Service: Inferior; Cleanliness: Pleasant;

10/10 Excellent

Sarah, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Good value ; Service: Remarkable; Cleanliness: Spotless; Loved everything about the stay!

10/10 Excellent

Richard, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Cleanliness: Beautiful;

8/10 Good

sue, Gippsland

Liked: Cleanliness, property conditions & facilities, room comfort
Lochiel Luxury Accommodation - very relaxing
The weather outside was trying to dampen our spirit with a thick blanket of fog and drizzling sleet, but we didn't care one bit as our room was so toasty warm that we felt we were in the tropics and not the Dandenong Ranges. Appointed with very stylish modern furnishings we felt right at home and settled in as though we'd lived there for years. Had an excellent tea then wandered back in the dark fog to settle in with a spa then a movie. Thoroughly enjoyed the whole experience. Thanks :0)
Response from Jonathan on 21 Jun 2014
Thank you for adding your feedback, we look forward to welcoming you back to Lochiel in the near future.

10/10 Excellent

Elena, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, Home away from home, Outstanding; Value: Fantastic, Amazing, breathtaking and luxurious; Service: Remarkable, Outstanding; Cleanliness: Spotless, Immaculate, Pristine; A perfect weekend away! worth the money paid and we will be back again soon!