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Reviews of Docklands Private Collection of Apartments - Digital Harbour

4 out of 5
Docklands Private Collection of Apartments - Digital Harbour
7/198 Harbour Esplanade, Docklands, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1076 reviews" "
Rating 8 - Good. 364 out of 1076 reviews" "
Rating 6 - Okay. 63 out of 1076 reviews" "
Rating 4 - Poor. 11 out of 1076 reviews" "
Rating 2 - Terrible. 4 out of 1076 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Transport so easy. All the staff are lovely and so helpful.
Stayed 7 nights in Feb 2024

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we were pleasantly surprised with the apartment and although small it was good value for money for Melbourne. The place was clean, neat, tidy and the bed was comfortable. Big plusses were - plenty of food options straight across the road at Docklands Pier, tram right outside the main door, secure parking, easy check-in, great staff The only real issue i had was with the bathroom. The apartment is level floor but there was quite a large step up into the bathroom which was easy to forget about and accidentally trip off the step when leaving the bathrom. Also when opened the vanity cabinet door obstructs part of the bathroom doorway. Overall though the apartments are a great place to stay and we would definitely stay there again
Stayed 3 nights in Dec 2023
Response from Elizabeth Docklands Private Collection on 16 Dec 2023
Thank you Samantha for your kind words and feedback. We do hope to welcome you back again in the future.

10/10 Excellent

Jason

Stayed 3 nights in Nov 2023

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot close to marvel
Stayed 3 nights in Nov 2023
Response from Elizabeth Docklands Private Collection on 15 Nov 2023
Thank you Tamara, we are glad you enjoyed your stay.

10/10 Excellent

Sheldon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything is close by
Stayed 3 nights in Nov 2023
Response from Elizabeth Docklands Private Collection on 8 Nov 2023
Thanks for your review and we hope to welcome you back again in the future.

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Wonderful staff, very friendly and helpful
Stayed 7 nights in Sep 2023
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you Gregory for your kind words and we do hope we can welcome you again in the future.

10/10 Excellent

Pippa

Stayed 3 nights in Aug 2023
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thanks Pippa for your review.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Excellent place. Highly recommended.
Stayed 3 nights in May 2023
Response from Elizabeth Docklands Private Collection on 1 Jun 2023
Thanks so much Gary, we are glad you enjoyed your stay with us and we hope you consider us for your next stay in Melbourne.

10/10 Excellent

Raymond Chak Meng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Full fledged service apartment in the quieter fringe of the CBD next to the docks. Excellent!
Stayed 8 nights in Mar 2023
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you Raymond, we are so glad you enjoyed your stay with us.

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No issues.
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thanks Gordon, glad you enjoyed your stay.

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Good enjoyed it
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

8/10 Good

Hao

Stayed 1 night in Dec 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great apartment for us to help family out. Easy to drive to and close to everything we needed.
Stayed 2 nights in Nov 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you Janet for your feedback and we hope you would consider us next time you are travelling to Melbourne.

8/10 Good

Jaroslav

Liked: Cleanliness, amenities, property conditions & facilities
The property is in fantastic location. Just outside is tram stop- free trams And only few stops to inner city.. Bathroom works well. The only small minus was step up From corridor to the bathroom… Bed and pillows are comfy… I never found the place noisy or messy. Staff at the reception is just out of this Planet…. Fantastic- thank you… If I visit Melbourne again this accomodation will be my choice. I stayed 3 comfortable weeks..
Stayed 20 nights in Oct 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you so much Jerry. We are so glad you enjoyed your stay with us and would love you to consider staying with us again next time you are in Melbourne.

6/10 Okay

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
Good location to dining and entertainment and free tram around Melbourne was across the street. Also, it came fully equipped for a relaxing stay.
Stayed 7 nights in Oct 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

Seunghee

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view from the room.
Stayed 3 nights in Oct 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

8/10 Good

JUDITH

Liked: Cleanliness, room comfort
Great Location
Location was excellent with a tram stop out the front to the city and to Docklands shopping complex. Restaurants and coffee shops close by. Apartment was comfortable with a few design faults but overall sufficient for me. Toilet was leaking when I arrived but this was fixed straight away. Reception staff were very helpful. Enjoyable stay.
Stayed 5 nights in May 2022
Response from Elizabeth Reservations. on 8 Jun 2022
Thanks Judith we are so glad you enjoyed your stay with us and we do hope we can welcome you again in the future.

10/10 Excellent

Winnie

Liked: Cleanliness, room comfort
Comfortable Stay
Enjoyed my stay. This place was really excellent. It has got everything you need as a traveller if you enjoy cooked hot meals & doing yr own laundry. Everything is modern tech and l just loved the Docklands location. It is convenient to amenities from shopping malls, transport, libraries etc. Nothing negative to say other than the parking fee they charge separate per night, it should be inclusive.. just a suggestion.
Stayed 6 nights in Apr 2022
Response from Elizabeth in Reservations on 8 Jun 2022
Thank you Winnie for your feedback and we are glad you enjoyed your stay with us at Docklands.

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, room comfort
Could be Better
The location and personal assistance at check in were excellent. Unfortunately the good stopped there. The bed in the main bedroom had hair on it and the throw was stained. When hopping into bed I felt like I was on a slope and had a very uncomfortable sleep. My daughter had bites all over her neck and chest from her bed. The furniture surfaces were clean, but the carpet felt unclean and the carpet meeting the skirting boards visually very dusty/dirty. Finally, I sat on the couch and had an instant allergic reaction to it--probably dust mites. I don't like having to offer criticism but all of these things are fixable so moving forward, a new bed and a carpet and couch steam clean would make a huge difference.
Stayed 3 nights in Apr 2022
Response from Elizabeth in Reservations on 8 Jun 2022
Thank you Susan for your feedback and I do hope you brought these issues up with us prior to posting your review as we would most definitely have taken them very seriously and moved you to a different apartments.

6/10 Okay

Jeremy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
There were dirty dishes, the the lady on the desk was quite rude when questioned about their practices. The bathroom door didn’t properly close, neither did the bedroom. They did not warn us that there was night works going on behind the building so it was impossible to get a proper nights sleep. Would never stay there again.
Stayed 2 nights in Feb 2022
Response from Lyn on 28 Feb 2022
Thank you Jeremy for your feedback. We had no idea of any works going on at the back of the building as Probuild have just gone into receivership so not sure if they would have been doing any work at this point. About our practices, we do require ID and Matching CC and our system does wipe off the CC as soon as our guests depart. Kind regards, Lyn (Manager)

4/10 Poor

Greg

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nothing worked All TV channels froze, Distance to get in and out of shower difficult as shower door hit toilet. Difficult to get into bed as no space between wall and bed and then hurt your leg on the frame. Very Disappointing
Stayed 8 nights in Feb 2022
Response from Lyn on 21 Feb 2022
Thank you for your feedback. We realize our apartments are quite compact but competitive for a city stay. I'm sorry about the TV situation as it may have required a setting adjustment. We have our TV's in this building running through Foxtel so perhaps a little different to many. Our staff member is always very quick to check & fix any of these issues that we're made aware of. Many thanks Lyn

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view but Docklands was very quiet, no eateries open on sat morn.
Stayed 1 night in Jan 2022
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

king sing

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2021
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location to the Docklands area
Stayed 1 night in Jun 2021
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like anything about the room. Felt dirty cold couldn't wait to leave.
Stayed 1 night in Mar 2021
Response from Lyn on 28 Mar 2021
It would be appreciated if you could advise me what apartment you were located in so I can ensure the heating and cleanliness are checked and taken care of. thank you, Lyn

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Lyn on 28 Mar 2021
Thank you very much for your feedback. We do appreciate it and hopefully you can stay with us again in the future. Kind regards, Lyn

10/10 Excellent

Gillian

Stayed 2 nights in Dec 2020
Response from Docklands Private Collection on 22 Dec 2020
Thank you, we are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2020
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Peter and Lyn were so nice and welcoming! We had a lovely night.
Stayed 1 night in May 2020
Response from Docklands Private Collection on 29 May 2020
Thank you so much Mat, we are glad you enjoyed your stay and hope we can welcome you back again.

10/10 Excellent

nora, mandurah west aust

Travelled with partner
Liked: Cleanliness, amenities
staff could not be more helpful.Anything you needed to know they could help. close to everything and set in beautiful surrounds.
Stayed 14 nights in Mar 2020

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2020
Response from Docklands Private Collection on 19 Mar 2020
Thank you Glenn, we are glad you enjoyed your stay.

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2020
Response from Docklands Private Collection on 19 Mar 2020
Thank you for your feedback and we hope we can welcome you back again in the future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the blinds did not keep the light from the carpark out of the bedroom and the noise of the night time traffic woke us several times. The position of the building is ideal, tram stop directly outside the building, on site parking was easy and convenient the rooms where clean and tidy
Stayed 5 nights in Mar 2020
Response from Elizabeth Docklands Private Collection on 27 Sept 2023
Thank you for your feedback and we hope you will consider us for your next stay in Melbourne.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was mixed in with other businesses what I didn't like as I had to pay for parking
Stayed 5 nights in Mar 2020
Response from Docklands Private Collection on 19 Mar 2020
Hello, it does state parking is additional so this should not have been a surprise.

10/10 Excellent

Erica, Northampton, UK

Liked: Cleanliness, amenities
A compact apartment that still managed to have everything I needed. The staff were friendly and knowledgeable too. The location was great for me, away from the centre but with a tram stop right outside which gets you back in to the heart if everything within 15 minutes.
Stayed 5 nights in Feb 2020
Response from Docklands Private Collection on 19 Mar 2020
Hi Erica, Thank you for your feedback and we are glad you enjoyed your stay with us and we hope we can welcome you back again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
In hindsight we loved the coffee maker which made restaurant quality espresso in the morning and the fully equipped kitchen. We found the free tram outside our door super convenient for the Australian Open as it was one of the first stops. Easy walking to everything after you get oriented. Lots of closed restaurants in the area though. Some people might find it too quiet on weekends. Not a nice deck either.
Stayed 28 nights in Jan 2020
Response from Docklands Private Collection on 19 Mar 2020
Thank you for your feedback regarding your stay. we would love to know more about the issues with the deck if you wish to contact us???

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Docklands Private Collection on 17 Feb 2020
Thank you for your feedback and we hope we can welcome you back in the future.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Docklands Private Collection on 31 Jan 2020
We are glad you enjoyed your stay with us and hope we can welcome you back in the future.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Nice room and very clean. Friendly staff.
Stayed 1 night in Jan 2020
Response from Docklands Private Collection on 24 Jan 2020
We are glad you enjoyed your stay with us and hope to welcome you again in the future.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, friendly and clean place to stay.
Stayed 2 nights in Jan 2020
Response from Docklands Private Collection on 24 Jan 2020
We are glad you enjoyed your stay and hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Docklands Private Collection on 24 Jan 2020
Thank you, we are glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2020
Response from Docklands Private Collection of Apartments on 14 Jan 2020
Thank you for your 4/5 review! We look forward to welcoming you again soon. Kind Regards, Michelle

8/10 Good

PAMELA K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room . Everything clean and tidy. However T.V. and radio not working but quickly fixed.
Stayed 6 nights in Dec 2019
Response from DPC on 8 Jan 2020
Hi Pamela, We glad you enjoyed your stay.

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just superb. Slight problem on arrival but was very quickly corrected with no questions asked. Highly reccomended
Stayed 7 nights in Dec 2019
Response from Docklands Private Collection of Apartments on 6 Jan 2020
Thank you very much for your review Stephen! We look forward to welcoming you again soon. Kind Regards, Michelle

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Docklands Private Collection of Apartments on 6 Jan 2020
Thank you for your 4/5 review! Kind Regards, Michelle