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"I was put in a room and they had workers doing construction work ON MY BALCONY. you know, cutting metal with a saw, painting the fence, installing tent. So I was in a room with 4 men on my balcony peering inside for 8 hours/day. A lot of noise and smell from painting. I had multiple discussions with the property, explaining to them that that was unacceptable. They offered to change my room but only after two days because they were full. They said they did not understand why I was making such a fuss, since the other customers were fine... 😂 Zero customer service, a huge culture gap. So, very bad experience. Unless of course you are someone that enjoys men peering into your room when you are undressed... "

"Great resort, staff were super helpful especially those at the restaurant. The Spa was amazing and the staff took time to speak with us before recommending treatment to book. Location right on the beach made it a fantastic place to stay. "

"The room was great and cleaned everyday. The food on the buffet was so nice and the view from the hotel was breathtaking. Not one bad word to say. Great visit from start to finish. "

"Very peaceful and beautiful resort, perfect relaxing break."

" We had a really lovely stay at Out of the Blue Hotel in Crete. The location is absolutely wonderful — surrounded by beautiful beaches and stunning views. Our room was spacious and comfortable, and we were pleasantly surprised with a free upgrade on arrival, which made our stay even better. The reception and restaurant staff were exceptionally welcoming and friendly — they really made us feel at home from the moment we arrived. The only downside, and the reason for giving 4 instead of 5 stars, was the limited variety of meat options in the main restaurant. It would have been nice to have a bit more choice, especially towards the end of the season. We were also disappointed that we couldn’t get even one night at the à la carte restaurant, especially since the hotel was nearly closing for the season in late October. When we gave our feedback, the guest relations lady didn’t take it very well and rather bluntly mentioned that no other guests had complained about the limited meat options — we felt this was a bit rude and dismissive. Overall though, it’s a beautiful resort in a fantastic location with great staff. "

"friendly staff...clean , stunning views, helpful staff really enjoyed my stay at pela Mare"

"The hospitality in this hotel was incredible, everyone was so welcoming and friendly! Would definitely recommend if you want a relaxing and peaceful holiday break with close shops and restaurants."

"Wonderful stay, great location, with welcoming and helpful hosts. I booked one night for my family, and stayed a couple of nights as a solo traveler, and it was ideal. Great private beach, comfortable and clean rooms, delicious breakfast and tiropitas, bar access for the pool or the beach. Great place to hang out, also close to the airport, Knossos, and the old city. Would highly recommend. "

"The staff are what made this a very special holiday. Excellent service and nothing too much trouble. Exceeded our expectations. "