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"Details that parking is available onsite but makes no mention of charges for all guests. Very misleading about car parking charges! "

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "

"Everything was dirty , the room had an awful smell and we couldn’t wait to leave "

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"Lake view is nice and Rooms are a good size , but very dated. Wafer thin pillows and very poor shower pressure. Would be fine if paying £40-50 per night but at £90 was overpriced. "

"I love this place - it is charming and peaceful and the staff are very helpful - in particular Rebecca who goes out of her way to help . "

"Excellent facilities, & a clean room. Fab breakfast with plenty to choose from. Looking forward to staying again soon!"

"Property was in an excellent location, within the city centre walking distance from the cathedral! Staff were very pleasant and helpful. Front of house staff were knowledgeable and professional! Well-equipped hotel with everything you could possibly need for a short stay. Pretty good breakfast too! Strong recommendation. "

"Lovely hotel with individualy decorated rooms , friendly welcome from staff. Would stay again. Central location"