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"The room was great. Huge balcony overlooking the English Channel. Even the bathroom had a balcony. Good size modern bathroom with plenty of mirror space and nice shower. Check in desk staff was great. Bar staff friendly. Dinner (steaks and my son had a burger) at restaurant was very good. Taxis are a big problem. Sat for an hour 3 times waiting for a taxi. Almost couldn’t get one to the train station when it was time to leave. No Ubers or bus. No other options I was told by the desk clerk with no empathy. Different desk clerk than when we checked in. Fortunately I called the taxi driver we had already used and he made it a priority to get us to the train on time to catch our flight. Other than that I was very pleased with the hotel. Dover just needs Uber or more taxis. Call for a taxi LONG before you need one and expect to wait. Thank God we headed to the train station early that day. They had told us no cruise ships in port so it wouldn’t be a problem getting a taxi. That turned out to be wrong. It was raining lightly and I was told they were all doing school runs. "

"The location is very good, right in the city center, next to sainsbury. convenient for sighseeing canterbury."

"Lovely hotel, and a good price for the facilities. There was a wedding in the hotel, and I am pleased to say the late night music didnt travel. Good breakfast selection, being constantly replenished including GF options. Very handy as a stop off on the way to France. £6 overnight parking charge, but was very secure. I would stay here again"

"Great location "

"Staff were friendly and helpful"

"Recently renovated, a lot of thought and effort put in to the renovation. Check in; staff were, polite, helpful and knowledgeable. Bedroom was clean, space enough and tidy. Plenty of tea, coffee etc and a good variety. Bathroom clean, great shower and plenty of good quality toiletries. Dining, good choice and well prepared. Staff polite, informative and attentive, but did not pester. Breakfast, large varied choice and plenty of it. A most pleasant and relaxing overnight stay."

"Great value Convenient for eating shopping and right in centre of historic town Very Clean Helpful friendly staff Great breakfast with good variety something for everyone "

"Splendid sraff."

"Really friendly welcome at reception and we quickly got our keys for two twin rooms. The rooms were fine, clean and comfortable. We used the hotel to stay overnight before a Channel Tunnel crossing which was just 10 minutes away. It was the cheapest hotel that I could find in the area and exceeded my expectations. The decor was improved from the hotel's appearance on Channel 4's "4 In A Bed" a few years previous. Slightly disappointed that they don't offer breakfast, but Gingers in Hythe was excellent. "