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"Great service clean comfortable room well stocked breakfast buffet"

"Beautiful property with a delicious chop house restaurant and lively bar right on the waterfront. Staff was friendly and helpful."

"Quality of food was good. Shame about the temperature. It was cold."

"Well located property with easy walking distance to main area. Property is under some maintenance, but no noise. Fan, air was not working so room a bit hot. "

"Free upgrade nice room for price I went to the Carlton hotel and had to leave disgusting hotel and Expedia shouldn’t be offering that hotel HMO, I had to book this place last minute staff were nice and helpful I will probably use again when am heading over to Europe "

"Great view, liked the atmosphere, good value on a weekday."

"Really enjoyed our stay at the Falstaff in Canterbury. The hotel is in a great location to explore the city and there are lots of good restaurants to choose from in the area. We paid for breakfast included option and it was well worth the price - very good cooked breakfast options, and continental options were adequate - all the food was fresh and nicely presented. We really enjoyed the 6-7pm happy hour in the bar - it's a great idea and a good way to break the day between sightseeing and relaxing into the evening. All staff at the hotel were really friendly and helpful. The room, especially the bathroom, was visibly cleaned to a high standard - the only niggle for me was the fabulous bed side table lamps - they could do with a good dust - they wouldn't pass the Four In A Bed test, let's put it that way. The only advice I would give people is that if you are booking via Expedia, don't be fooled by the lovely photo of the room with a stand alone bath in the room - you think that is what you will get when you arrive, but we didn't. The room we had was really spacious, had a great seating area with sofa etc and a comfy king size bed, but the bath was very firmly in the bathroom in the room we were allocated. If you're looking for romance you might want to liaise with the hotel directly to make sure you get the type of room that you want."

"I was a little disappointed on a couple of things, first being when I went to my room it was on the sale level as the electric car charging stations, with car owners sat staring in to my room, so I had to pull down the blackout blind for privacy, but I didn't want to I wanted day light, and the lighting in the room was poor, do dull for me. The second thing in the room that I wasn't overly happy with, is that I went to make a cup of tea and the tea spoon in the cup looked like it wasn't that clean, it actually looked like it had been in and out of someone's mouth, so no cup of tea for me. Final disappointment was the breakfast, typical cheap and nasty cooked produce, and sadly a warm buffet like so many hotels choose to provide, which resulted in my entire cooked breakfast being thrown in the bin, and a bowl of Frostys made do, not want I wanted and at £12.50 and expensive bowl of cereal, what's strange is the evening food was absolutely fine, and I wouldn't criticise anything that I had, on fact I really enjoyed it, so it shows they can produce food to a reasonable standard, so why not for breakfast, the most important meal of the day!!"

"The receptionist lady was very helpful and her professionalism was good. The room was clean and modern"