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Cleveland Hotel

4.0 star property
Hotel with a 24-hour front desk, 5-minute walk to Kensington Gardens

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Travelers find an elegant retreat at Cleveland Hotel in central London, steps from Kensington Gardens and Palace. The property offers amenities like dry cleaning and laundry services, plus a 24-hour front desk with multilingual staff who consistently earn positive guest reviews.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Twin Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
Toaster
  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

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The price is NZ$313
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About the area

Map
39-40 Cleveland Square, London, England, W2 6DA

What's nearby

  • Kensington Gardens - 5 min walk - 0.4 km
  • Hyde Park - 8 min walk - 0.7 km
  • Kensington High Street - 18 min walk - 1.5 km
  • Marble Arch - 6 min drive - 2.0 km
  • Oxford Street - 7 min drive - 3.0 km

Getting around

  • Bayswater Underground Station - 7 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tajrish Restaurant - ‬4 min walk
  • ‪Gold Mine - ‬5 min walk
  • ‪Bella Italia - ‬5 min walk
  • ‪Tukdin - ‬4 min walk

About this property

Cleveland Hotel

Upscale hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, Cleveland Hotel provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free newspapers, a 24-hour front desk and a lift
  • Luggage storage, a reception hall and a front desk safe
  • Tour/ticket information, concierge services and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Cleveland Hotel include comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with digital channels
  • Kitchenettes, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cleveland Apartment London
Cleveland London
Cleveland Square London
Hotel Cleveland Square
The Cleveland Hotel London
The Cleveland London, England
Cleveland Hotel London
Cleveland London
Hotel The Cleveland London
London The Cleveland Hotel
Hotel The Cleveland
The Cleveland London
Cleveland Hotel
Cleveland
The Cleveland
Cleveland Hotel Hotel
Cleveland Hotel London
Cleveland Hotel Hotel London

Frequently asked questions

Is Cleveland Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleveland Hotel?

Cleveland Hotel doesn't offer parking.

What time is check-in at Cleveland Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Cleveland Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Cleveland Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens and Hyde Park. Kensington High Street and Marble Arch are also within 1 mile (2 km). Bayswater Underground Station is 7 minutes by foot and Lancaster Gate Underground Station is 9 minutes.

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Cleveland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 856 reviews
Rating 8 - Good. 386 out of 856 reviews
Rating 6 - Okay. 103 out of 856 reviews
Rating 4 - Poor. 28 out of 856 reviews
Rating 2 - Terrible. 10 out of 856 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Room spotless and very comfortable. Great location. Quiet but close to shops, restaurants and transport
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated room. Nice old hotel in a fine location blocks from Paddington station.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great olace to stay, staff friendly and helpful. Room was spacious with everything we needed and very clean. Nice little balcony to sit out on. This is a great place to stay for families the hotel was quiet and the area was quiet as well. I would definitely stay here again
Stayed 3 nights in May 2023

8/10 Good

Shih-Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice and responsive.
Stayed 7 nights in Nov 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Layover

I booked this hotel based on the high reviews and it did not disappoint. A very professional and friendly reception, a quality room and very very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service
Small but has everything I need. Staff are all friendly and I felt very safe
Stayed 6 nights in Oct 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it!

We really enjoyed our stay. The kitchenette was really handy especially the fridge. The shower was amazing and certainly woke you up! The room we had was in the basement but no complaints. It was quiet apart from in the mornings with people up.and down the stairs but this was to be expected. We had a really comfortable and pleasant stay and will hopefully be back soon.
Stayed 4 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

A suitably cheeky reception, a clean and very functional suite, excellent service throughout the stay. Questions might be asked about fire safety, given that the fire exit is down all the stairs and out the front door. Apart from that, I wholeheartedly recommend this hotel!
Stayed 3 nights in Nov 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Property was supposed to be 4 stars. It wasn't. That said it was OK. Staff was fine, room was clean but it was pretty basic. A room with 2 beds and a bath. It was located in an area that was lots and lots of row houses many of which were also hotels. There were none of the extras that I associate with 4 stars. However, it had good blackout curtains and air conditioning and it was clean. A little far if you are toting luggage so definitely need a cab (About $25-$30 USD) and the tube is walkable but not something I'd suggest with luggage.
Stayed 2 nights in Jul 2023

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They let me use the phone to get some tickets to a football match. Alex was friendly and fun to talk to. All the staff made me feel welcome and i was happy to see familiar faces since the last time i was there. The area around the hotel is very safe and quiet. It is approx 8 min walk to paddington station. The room service is prompt and comes everyday even hjough i used it only 4 times in 11 days. They come a few times to see if you have removed the DnD sign. My only issue is the heat wasnt working like last time but there was a space heater in the room so it was fine. Also the wifi router wasn't working on the 3rd floor for a few days but i had plent of data. They called their tech suppoet ppl to fix it but it didnt work. I tried turning it on and off myself. Overall i like this hotel and would come again as it is my second time here. Just a few improvements thar are an easy fix and it's no problem!
Stayed 11 nights in Feb 2024

8/10 Good

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für London-Trips empfehlenswert. Sehr gut gelegen. Trotz der Citylage relativ ruhig. In 5 Minuten erreicht man Restaurants, Einkaufsmöglichkeiten, Bahnhof Paddington oder den Hydepark. Ich würde wieder dieses Hotel buchen.
Stayed 3 nights in Aug 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service
I would have liked to get some international channels such as CNN etc..also, it can get moisy with other guests..however. its a decent place, nice area...go there! Staff is friendly!
Stayed 6 nights in Aug 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cleveland Hotel! We stayed in one of the family studio suites for a week and it was the perfect size for our family of four. The beds were comfortable, the space was well laid-out, and the kitchenette came in handy for the few times we ended up getting food to go. The hotel is less than a 10 minute walk from both Paddington Station and Bayswater Station (and both stations have a ton of restaurants nearby). We were out exploring every day, and appreciated coming back every evening to a spotless room. The staff was welcoming and professional, and everything about our stay there was as easy as could be. We would absolutely stay there again!
Stayed 8 nights in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean. Receptionist was very helpful. We were early but the lady let us check in which was a godsend as we were a little wet due to the weather. Would definitely recommend this hotel. It was very near to Hyde Park.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a good price. Room even had a small kitchen. Yes there are stairs and no elevator as other reviews mentioned. So if you have large heavy or numerous bags, this probably isn’t for you. Otherwise it’s great.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I had a huge room for a reasonable price, the location ist great, just 10 minutes walk from Paddington and Hyde park.
Stayed 2 nights in May 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Joli petit hôtel bien placé et au calme. Belles chambres et literie confortable. Salle de bain un peu vétuste mais propre.
Stayed 1 night in May 2024

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Trevligt litet hotell i lugnt och fint bostadsområde med lägenheter i 40 miljonersklassen. Samtidigt som det är mindre än 10 minuters promenad till två tunnelbanestationer vid olika linjer, vilket gör det smidigt ta sig till olika delar av London. Bl.a. direkttåg till Heathrow från den ena stationen vilket gjorde resan till London enkel.. Vid stationerna finns även restauranger och butiker. Studiosviten vi bodde i var ungefär som ett normalt enklare hotellrum i Sverige. Det var välstädat och fräscht. Det såg som vanligt inte riktigt ut som på bilderna. I vårt rum var pentryt bredvid sängen. Det var nästan så att man hade kunnat sitta i sängen och röra i stekpannan. Det var mycket begränsat med kökstillbehör så det är inget för den som verkligen vill laga mat. Men vi kunde steka ägg och värma färdigmat i mikron så det funkar för den som antingen vill leva lite billigare eller som har behov av att kunna göra enklare tillagning. Det finns inget renodlat bagagerum men man kunde lämna väskorna öppet på golvet i receptionen och fick hämta ut dem mot kvitto. Det finns heller ingen frukostmatsal utan man får antingen äta ute eller ordna egen frukost. För vår del var det ett bra väldigt smidigt hotellrum som passade oss som såg fördelen med det enkla pentryt, och vi kan absolut tänka oss att bo där igen och även rekommendera det till vänner.
Stayed 3 nights in May 2024

10/10 Excellent

Patricia Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, old converted townhouses. Rooms were large and well appointed. Staff were excellent and friendly. Location was the best. Off the main streets, so very quiet, yet within a 5 to 8 minute walk of PADDINGTON or Bayswater Circle Line. Little kitchenette was very useful and saved us a lot of money on expensive British dining.
Stayed 7 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between Paddington and Queensway on a quiet square. Nice clean room for a couple of nights business.
Stayed 2 nights in Apr 2024

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tres agréable

Super rapport qualité-prix dans ce coin de Londres. Nous y avons séjourné avec mes 2 grandes ados, la chambre etait vraiment spacieuse, propre et les lits hyper confortables. Super bien situé entre la station de métro Paddington et Hyde Parc, il y a en plus pas mal de restaurants et de pubs dans le coin. Point negatif : L'ascenseur était hors service, dommage car nous étions au dernier étage. Prevoyez un cache-yeux car il n'y a pas de volets, ni de rideaux occultants, mais ça c'est dans tous les hôtels de Londres ! Si je dois revenir à Londres, c'est cet hôtel que je choisirai !
Stayed 4 nights in Apr 2024

6/10 Okay

Alessio

Liked: Cleanliness, room comfort

Così così

Per essere una deluxe direi che è stata piuttosto deludente.Camera molto spartana,Il bagno era da un 2 stelle appena e lascio stare l’odore di fogna che c’era la sera. Meno male che era scontata in questo periodo altrimenti a prezzo pieno sarebbe stata una catastrofe
Stayed 3 nights in Apr 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the location of the hotel; nice, spacious room, we had a lovely stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Martin

Liked: Property conditions & facilities
Clean and everything you need for an overnight stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dan

Excellent hotel in a good location. Very friendly staff
Stayed 2 nights in Feb 2024