- Liked: Staff & service
- Disliked: Amenities, property conditions & facilities
As many other hotels in the area, is set on a victorian terrace house, meaning it's a huge building with very nice architectural features on its façade, but also the facilities are quite antiquated and the living area of the builiding has been compressed to squeeze as many tiny rooms per floor as possible. I was hosted in two different rooms, and both of them were small, the latter being tiny. In this one, which I spent 5 of my 6 nights, I couldn't even have my luggage, as the doors to the toilet or the front door would not open. As I mentioned earlier, facilities in this building were quite antiquated, the windows were old wooden frames with single glazing. This meant the room was freezing and I had to use all the possible bed linen I could get hold of. Also, single glazing does not insulate against noise. Both my rooms were facing the back of the building and not the front façade, so every single night there was a very loud hum due to fans and compressors powering the heating systems. In addition to this, heating is provided by an old air-conditioning split system, so, more noise in the room. I could not sleep more than 3 hours a night. I did complain about this just as I arrived to the hotel, and I was promised to be moved to a less noisy room next day, but even the second room was the same, even having paid a for a Deluxe room. Also the fire alarm went off at night and the elevator was broken for some time (4 flights of stairs). Not worth the 4 stars they advertise