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"Great breakfasts, helpful staff and great location"

"A lovely old school hotel, clean, comfortable with lovely staff and fantastic views out over Llandudno. "

"A very poorly maintained property. Very basic. Would not recommend!!! "

"Staff are outstanding. I stay regularly and staff are all so polite and respectful Breakfast is magnificent as are all staff in the restaurant. Tony is The Best, and I’ve stayed in many hotels around the world "

"A lovely place to stay, close to both the shops and the promenade, breakfast was tasty, the beds were comfy and the Wi-fi good. Would not hesitate to recommend this hotel 😊"

"We had a nice 3night stay in mid February. The room was clean and had the basics. No fridge though. When making the booking, the breakfast option was not available to secure better price so we ended up ordering every morning at their restaurant. Beautiful sea views from our window. Just to mention that at the top floor where we stayed the heating was not enough. We noticed limited activation during the day. Overall we had a nice stay at the reception were friendly. "

" Yes there were shops nearby plenty of pubs Hotel was pet friendly at an extra cost. We booked in but had to complain about our room and straight away the receptionist found another room. It was nice and would definitely be using it agai"

"Sunday breakfast left a lot to be desired, to wait 20 minutes for croissant/pastries to be provided was poor. Sunday paper which we had ordered was never delivered. Monday morning flowers on table mostly dead! Dinner menu on Sunday should not have been the same as on Saturday, therefore we did not eat in the restaurant on Sunday. Staff friendly and polite but not convinced that some of the dining room staff had english ability that was upto a level that might have been expected. "

"Shower.dirty.with.mould Needs clean told maid room 203"