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"Room was nice! bkfst was amazing! Staff was friendly!"

"We stayed four nights in this hotel. For us, it was perfect and, should be go back to Bergamo, we would not hesitate to return to the same hotel. Its location is perfect (close enough to the Old City that you can walk to get there but also very close to the centre of the new town and its restaurants and shops); the location is also quiet; the room was big and comfortable (the fact that was a little old-fashioned was not a problem at all); breakfast was excellent with lot of choice; the hotel is clean and personnel kind and helpful. The only negative point is that, in our opinion, the hotel restaurant is pricey and, for this reason, we chose to eat at nearby restaurants. "

"Lucky to book a room here (far ahead, at a great rate) for the 2026 Winter Olympics, in Milan. It was a special treat for me (a solo, senior citizen traveler). The higher rates at this hotel were aligned with the hotel's overall advanced/higher quality of experience. DEFINITELY. favorite parts: A genuinely Architecturally-historic/significant building (and furnishings). High-end bedding & mattress; Perfect night's sleep. Super yummy breakfast (included in my rate); attentive staff serving it."

"Room spotless. Good, efficient, polite staff."

"Very quiet stay for the night! Stayed here because we went to a concert close by"

"Great amenities, a little out of the way from central Florence but if you research a bit you will know this. Amenities and stay wise… zero complaints! TV situation (which I’m seeing is a thing) wasn’t the greatest only because you will need an hmdi to watch anything other than local tv, but still doesn’t take away from the stay. One word… Perfecto!"

"The first thing that stood out to me was the employees at the front desk. They were very, very good at their job jobs. Very kind very helpful and informative. As we are not from Italy, we are from America and needed guidance in a lot of areas. they were very helpful and kind. The rooms were very clean and tidy and comfortable, and the hotel itself was beautifully designed location is great close by restaurants and coffee shops in an excellent workout/gym facility. Also a hair salon close by and ample parking. "

"clean room, staff really helpful. breakfast is good plenty of choice Even gluten free options "

"Basic no frills room. Clean and a decent size room. Didn't have breakfast to comment on. Staff were friendly and helpful. The funicular is a 20/25 minutes walk away to access the upper town. Lower town is about a 10 minutes walk away. "