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"Rooms clean. Staff friendly on arrival and departure Saved our bags the next day which was great Only 1 plug in bedroom & 1 in the bathroom - for a family of 3 we managed for 1 night. Eco friendly hotel which was nice to see and makes you use less water etc 20 to funicular. 10 mins from train station No noise from trains which was good "

"Great breakfast options. Big clean room. Close to everything. "

"The staff were extremely friendly and helpful throughout our stay. Central location next to the main train station. "

"Excellent reception and restaurant staff. Fabulous extra large bed and the bus transfer was also a massive benefit with a friendly driver. Would recommend if you need to be close to the airport."

"Breakfast was Fantastic "

"I don’t appreciate deception. I paid for breakfast included and confirmed upon my arrival but when I checked out I was told that it was not included and had to pay. This obviously ruined my experience at Helios and will not return. "

"Misleading information on Expedia website regarding the pool. The pool is in a spa that the hotel claims is separate and needs to be paid for and there is only a few hours in the afternoon that the pool can be used free of charge. The Expedia page suggest that there is normal pool acces, but there isn't and hotel staff don't care at all about rectifying this."

"We truly enjoyed our stay here! The room was incredibly spacious, clean, and offered a stunning view of the lake. A special thank you to the staff, who were so sweet and accommodating throughout our visit. A couple of small things that could be improved for a 4-star experience: the AC system felt a bit dated and was difficult to adjust for comfort. Additionally, we found the breakfast selection to be a bit disappointing compared to the high standard of the rest of the hotel. Overall, we loved our time here and would certainly stay again!"

"Great helpful friendly staff!"