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"Friendly staff. Located in the heart of Città Alta."

"Great place for stopover - nice rooms, helpful reception & bar staff "

"Just right for a very late night arrival from the airport. Decided to walk from the airport as there was a long queue for taxis. Easy well lit walk at 2.30am, we were sent instructions on how to enter via a key safe - the video sent by the hotel made it super easy. Room was clean, comfy, nice bathroom and had kettle with tea and coffee. Hosts were lovely as was the breakfast, personally we couldn’t fault it. "

"Misleading information on Expedia website regarding the pool. The pool is in a spa that the hotel claims is separate and needs to be paid for and there is only a few hours in the afternoon that the pool can be used free of charge. The Expedia page suggest that there is normal pool acces, but there isn't and hotel staff don't care at all about rectifying this."

"Everything was super"

"We did not end up using the airport shuttle but everything else about our stay was great! The staff was very helpful and the room was very clean. The breakfast was wonderful as well! We enjoyed our stay!"

"Great helpful friendly staff!"

"Very c0nvenient, comfortable, and great staff. I like that I was able to use the mall and walk to the airport, while being a quick ride into Bergamo."

"An excellent hotel, everything you need was delivered to a high standard. The reception staff and all the staff were very friendly and exceptionally helpful."