Located in Bergamo, Starhotels Cristallo Palace is near the airport. Largo Porta Nuova and Matris Domini Monastery are local landmarks, and some of the area's activities can be experienced at Ai Colli di Bergamo Golf and Funivia Albino Selvino. Traveling with kids? Consider Leolandia and Cantoniera della Presolana.
Dry cleaning/laundry services, car hire on-site and a bar are just a few of the amenities provided at Starhotels Cristallo Palace. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Other perks include:
Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
Express check-out, babysitting (surcharge) and tour/ticket information
A front desk safe, a TV in reception and a lift
Room features
All 90 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with showers and bidets
TVs with satellite channels
Childcare services, daily housekeeping and desks
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour airport drop-off shuttle on request for a surcharge
Area shuttle
Limo/town car service
Parking on site (EUR 14 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
A bar/lounge
A restaurant
Restaurants on site
Antica Perosa
Things to do
Gym
TV in common areas
Family friendly
In-room babysitting
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Conference centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
9 floors
Reception hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bidet
Hair dryer
Private bathroom
Shower
Towels
Entertainment
TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12 per person
Airport shuttle fee: EUR 35 per vehicle
Self parking fee: EUR 14 per day
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Property is also known as
Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo
Frequently asked questions
Does Starhotels Cristallo Palace provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request.
Starhotels Cristallo Palace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 205 out of 592 reviews" "
10 - Excellent
205
Rating 8 - Good. 289 out of 592 reviews" "
8 - Good
289
Rating 6 - Okay. 74 out of 592 reviews" "
6 - Okay
74
Rating 4 - Poor. 18 out of 592 reviews" "
4 - Poor
18
Rating 2 - Terrible. 6 out of 592 reviews" "
2 - Terrible
6
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Harpriet
Travelled with family
21 Dec 2023
Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended