Suite, 1 Bedroom

Reviews of Suncoast Hotel and Casino

4 out of 5
Suncoast Hotel and Casino
9090 Alta Dr, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1305 out of 2114 reviews" "
Rating 8 - Good. 538 out of 2114 reviews" "
Rating 6 - Okay. 149 out of 2114 reviews" "
Rating 4 - Poor. 70 out of 2114 reviews" "
Rating 2 - Terrible. 52 out of 2114 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in May 2024

8/10 Good

Jose

Business traveller
People smoking
Stayed 2 nights in May 2024

10/10 Excellent

Albert

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff. Front desk very helpful and courteous. The bartneders at the pool area so nice and a joy to talk with. The rooms were very clean and we had so mich space.
Stayed 3 nights in May 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and good restaurants.
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel!
Stayed 1 night in May 2024

10/10 Excellent

Jaime, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, spaciou/comfortable rooms with a fabulous Mountain and golf course view. Super clean and friendly nice staff specially maintenance people. Relaxed, quiet place. Beautiful and super clean pool. Great restaurants. We traveled with two kids 5 and 4 year old. Beautiful surrounding near Summerlin and 15 mns from Red Rock Canyon. 5 mins from I-95 and I-215. Will definitely be looking forward to staying there in the future. Kudos SunCoast!
Stayed 8 nights in May 2024
Response from Chris J on 24 May 2024
Wonderful to hear Jaime! We are so pleased to know that you and your family had such a great time while visiting us. We appreciate the kind words about our staff! Please come back and see us again soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best hotel!
Stayed 1 night in May 2024
Response from Chris J on 24 May 2024
Wonderful to hear Jennifer! Please come visit us again! We’d love the opportunity to treat you to another experience!

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in the room
Stayed 2 nights in May 2024
Response from Chris J on 24 May 2024
Hi Charles. Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you enjoyed your experience during your recent visit.

10/10 Excellent

Alan, West Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Chris J on 24 May 2024
Hi Alan. We are so glad you enjoyed your visit, please come back and see us again soon!

10/10 Excellent

Randall, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to where my son lives so we really enjoyed it!!
Stayed 5 nights in May 2024
Response from Chris J on 21 May 2024
Hi Randall, we love hearing how convenient it is for you to stay nearby your son. We are pleased to see you enjoyed your stay and appreciate the 5 star review. See you next visit!

10/10 Excellent

Russell

Travelled with family
We enjoyed the choice of restaurants at the hotel. Good food and reasonably priced.
Stayed 3 nights in May 2024
Response from Chris J on 21 May 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more excellent guest service very soon.

6/10 Okay

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for a real ass at the black jack table. He threatened my son in law and grandson who wanted to sit down and play. Security got him to leave.
Stayed 2 nights in May 2024
Response from Chris J on 21 May 2024
Thank you for the review Joe. We will share your rating with our team.

10/10 Excellent

paul, skagway

Liked: Cleanliness, staff & service, property conditions & facilities
Really easy parking, clean quieter casino with a good security presence.
Stayed 3 nights in May 2024
Response from Chris J on 21 May 2024
Hi Paul. Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Chris J on 21 May 2024
Thank you for visiting us! We’d love to have you visit again.

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean. Large rooms and had every amenity we needed. Would highly recommend this place. Great value
Stayed 1 night in Mar 2024
Response from Chris J on 20 May 2024
Hi Chad. Thank you for taking the time to leave us a review. We are thrilled to see you enjoyed your stay and appreciate your kind words about our property. We hope to have you visit us again soon.

10/10 Excellent

Melissa, Blacklick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property. Nice to stay off the strip. Disappointed that the pool was closed certain days and the bar was closed at the pool as well.
Stayed 8 nights in May 2024
Response from Chris J on 20 May 2024
Hi Melissa. Thank you for your review. Our goal is to provide you with excellent guest experiences, so any feedback is very much appreciated. Thank you for taking the time to review our property!

10/10 Excellent

Roger

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it! Great hotel
Stayed 1 night in May 2024
Response from Chris J on 20 May 2024
Hi Roger. Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in May 2024
Response from Chris J on 20 May 2024
Hi Alexandria. We are so glad you enjoyed your visit, please come back and see us again soon!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become our go to place. Summerlin is beautiful. Close to the mountains and Red Rock Canyon Park. The property is well maintained. The rooms are huge. Has an on-site movie theater and bowling alley too.
Stayed 4 nights in May 2024
Response from Chris J on 20 May 2024
Thank you so much Charles, it means a lot to us to hear you thoroughly enjoy staying with us. We can't wait to welcome you back!

10/10 Excellent

Armen

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the property is in Summerlin.
Stayed 3 nights in May 2024
Response from Chris J on 20 May 2024
Thank you for your 5-star review! It's a pleasure to hear that you enjoyed your stay Armen. See you next time!

10/10 Excellent

Janea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to surprise my mom for Mother’s Day. Suncoast is right around the corner from her home. Very convenient, and the staff was super friendly. Definitely will be back to stay!
Stayed 3 nights in May 2024
Response from Chris J on 20 May 2024
Oh how wonderful that you were able to celebrate such a special day with your mom! We are so glad to hear that our accommodations worked out so nicely for you! We hope you had a great time with your mom!

10/10 Excellent

Michaeleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Chris J on 20 May 2024
Hi Michaeleen. Thank you for taking the time to leave us a 5-star review! We're pleased that you had a great time with us.

8/10 Good

Lorilyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and spa!
Stayed 3 nights in May 2024
Response from Chris J on 13 May 2024
Hi Lorilyn. Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

8/10 Good

Shelli

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 3 nights in May 2024
Response from Chris J on 13 May 2024
Hello Shelli. Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

8/10 Good

Arnold, Layton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel guests are forced to walk through the casino to access the hotel. The casino odor is better than it used to be, but it's still smells of cigarette smoke and it is hard to find the entrances and the exits to the casino and the hotel
Stayed 2 nights in May 2024
Response from Chris J on 20 May 2024
Hi Arnold. Thank you for your valuable insight. Please note, the Suncoast is undergoing a full makeover and we’ve already begun the process. We hope to see you again soon so that you can experience the All – New – Suncoast once our remodel is complete.

8/10 Good

Brian

Liked: Cleanliness, staff & service
Price is right. They are renovating soon. Great view from the rooms.
Stayed 2 nights in May 2024
Response from Chris J on 13 May 2024
Hi Brian. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

RONALD, GEORGETOWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were terrific. Other than minor issue with tv remote (replaced quickly), we enjoyed our stay
Stayed 1 night in May 2024
Response from Chris J on 13 May 2024
Hi Ronald. We truly appreciate the kind words. We are so glad to hear that our staff helped make you feel right at home. We thank you for choosing Suncoast and look forward to your return.

8/10 Good

Feng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no coffee maker or microwave
Stayed 2 nights in May 2024
Response from Chris J on 13 May 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to welcome you back soon.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was the best part of our stay, everyone was very friendly and accommodating. Our trip was to visit family in the suburbs, who are about 25 minutes away from the strip, so it was good for us. Just needed a place to sleep. Comfortable big room. Pool looked nice and restaurants on site were decent. The casino had a heavy smoke smell, but that's majority of older casinos. The gym was very basic and found it difficult to do anything but cardio.
Stayed 4 nights in May 2024
Response from Chris J on 13 May 2024
Hi Christopher. Thank you so much for your kind words about our staff. We are so glad to hear they always make you feel right at home! Thank you for taking the time to review your experience. Please come back and see us again soon!

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views and proximity to several golf courses. Great service. I do wish the casino was non-smoking.
Stayed 4 nights in May 2024
Response from Chris J on 13 May 2024
Dennis. Thank you for your recent visit and for sharing your experience. Please come back to see us again soon!

10/10 Excellent

Edward, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Keith F.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean,safe and great staff
Stayed 2 nights in May 2024
Response from Chris J on 5 May 2024
Thank you for taking the time to leave us a review. We are thrilled to see you enjoyed your stay and appreciate your kind words about our property. We hope to have you visit us again soon.

10/10 Excellent

Yaisbel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2024
Response from Chris J on 5 May 2024
Hi, we are so glad to hear you enjoyed your time spent with us! We look forward to your return!

10/10 Excellent

Alan, Las Vegas

Stayed 3 nights in Apr 2024
Response from Chris J on 24 May 2024
Hi Alan. We're overjoyed to receive your 5-star rating and are glad that we met your expectations during your visit.

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay off Strip
Stayed 1 night in Apr 2024
Response from - Chris J. on 3 May 2024
We love hearing that, Deb! Thank you for spending time with us!

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment options.
Stayed 3 nights in Apr 2024
Response from - Chris J. on 3 May 2024
We're glad you were able to experience our entertainment. Hope you will spend more time with us soon!

2/10 Terrible

Brian

Stayed 1 night in May 2024
Response from Chris J on 24 May 2024
We are very sorry to hear that you had anything less than an exceptional experience. We would appreciate the opportunity to address your concerns and encourage you to contact us directly with more details.

4/10 Poor

Heidy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I usually stay at Suncoast and this time was the FIRST time my check in experience was awful to say the least. The front desk agent was rude, dismissive and inconsiderate. She talked down to me during check in. I did not make a fuss even though I could of easily asked to speak with her manager. She gave me the wrong room type but at that point I just wanted to get keys and leave. She agent will be the reason I will not return to the property.
Stayed 1 night in Apr 2024
Response from Chris J on 5 May 2024
Hi Heidy. We sincerely apologize for the experience you had during your recent check-in at our hotel. It's disappointing to hear that the service you received fell short of the high standards we aim to provide our guests. We understand how crucial first impressions are, and it's clear we missed the mark this time. Please rest assured that your feedback is being taken seriously and will be addressed with our front desk team to ensure this is an isolated incident. We truly value your patronage and hope you'll consider giving us another opportunity to show you the level of hospitality and service Suncoast is known for. If you're willing, please reach out to our Hotel Manager directly so we can make this right. Thank you for bringing this to our attention, and again, we apologize for any inconvenience caused.

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris J on 5 May 2024
Thank you for visiting us! We’d love to have you visit again.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was clean, quiet & very nice along with staff.
Stayed 1 night in Apr 2024
Response from - Chris J. on 3 May 2024
Thank you for the feedback, Victor. We look forward to seeing you again in the future for another five-star experience!

8/10 Good

Dean, Tulalip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chris J on 20 May 2024
Hi Dean. Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t crowded. Restaurants good. My only complaint is they didn’t have enough wait staff. For instance even though there were many open tables they couldn’t seat us because no one was working in that area. This happened multiple times at 2 different restaurants.
Stayed 3 nights in Apr 2024
Response from Chris J on 5 May 2024
Hi Ann. We appreciate you for making us aware of your recent visit. We understand that your time is valuable and by taking the time to provide us with valued insights, you’ve given us the opportunity to improve. We take your comments seriously and have relayed your feedback to the appropriate departments for review. We appreciate your understanding.

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Chris J on 20 May 2024
Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chris J on 20 May 2024
Hello Debra. Please come visit us again! We’d love the opportunity to treat you to another experience!

10/10 Excellent

Edward, Vancouver

Stayed 1 night in Apr 2024
Response from Chris J on 20 May 2024
Hi Edward. Please come visit us again! We’d love the opportunity to treat you to another experience!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, bathroom with double sinks nice Very clean , good food at restaurant & excellent service
Stayed 2 nights in Apr 2024
Response from - Chris J. on 3 May 2024
We appreciate your feedback and are thrilled to hear that you enjoyed your time with us. Please come see us again soon!

10/10 Excellent

Dora Isabel

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice hotel 😍
Stayed 1 night in Apr 2024
Response from - Chris J. on 3 May 2024
Awesome! We love hearing it and look forward to welcoming you back!

10/10 Excellent

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, food , spa and gaming
Stayed 3 nights in Apr 2024
Response from - Chris J. on 3 May 2024
We're happy to see you were able to experience so many of the great parts of staying with us! Thank you for being our guest. We look forward to welcoming you back.

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2024
Response from Chris J on 20 May 2024
Hi Melissa. We are so glad you enjoyed your visit, please come back and see us again soon!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from - Chris J. on 3 May 2024
Thanks, Pat! Visit us again soon!