Holiday Homes in Laguna Beach

"We checked in at 10 PM, and the electricity went out about 20 minutes later. There was not a single ray of light in the entire place. We had no choice but to leave. I requested a refund that night and was told they would contact me, but they never did. I went back the next day to follow up, and again they said they would contact me — yet I never heard from them. Terrible experience overall. Very poor management and customer service. I would not recommend dealing with this place."

"1) too bright to sleep since the door is frosted glass without any curtains or blackout shade. There is a skylight over the kitchenette in the bedroom that also made it too bright. 2) TV remote battery either dying or the remote just not functioning properly. Couldn't change channels smoothly or volume, and turning off the TV wasn't working so we had to do it on the TV itself 3) Bed a little too soft for me 4) Checked in but were in the other building and told that the wifi was different but didn't know where to find it. 5) phone in room doesn't have a button to auto call the front desk; inconvenient 6) a little dark in the bathroom sink area"

"We have frequented this hotel a number of times and have enjoyed the stay each time, and will continue to stay here any time we need a getaway. The breakfast isn't what it use to be. It's a close walk to Avila's El Rancho Mexican restaurant, which has so many great dishes and a even closer walk to the beach !"

"Everything about our stay was wonderful. Great location, fun activities, incredible staff. The restaurant is excellent! "

"The staff always very helpful. Friendly and happy"

"The pictures featuring the rooms are nicely photoshopped and not what we got… We got an outdated old room with chipped wall and an old bathroom. The room also had an old room smell to it. The shower was installed in a way that the water went towards the back wall and was not adjustable. Warm water was not abundant. At the reception when we checked in they told us that the room has no view. So we did get an upgrade and had then a room with a balcony - which was nice. We could see the ocean further down behind another building that belongs to the hotel. The beds were good and we slept well with the balcony door open - listening to the waves… We were not aware that we had to pay $45 per day for parking our car. They said it’s posted at the end of the Expedia hotel page - where of course no one checks - as it says parking is available…. When we went to the beach no one was at the kiosk to give us towels and a beach lounger. When someone finally came after more than an hour - they were out of towels… Quality of the room does not equal the price we paid. This all said - the hotel is conveniently located central and you can walk everywhere…. We had a great time …."

"The bar and staff and hotel were overall great, but you don't get to choose the location of your room and if you get stuck on the street side it's very loud throughout the night. Wish it came with ear plugs. "

"Charming boutique hotel. Great location with ocean views. The rooftop bar is very popular with the stunning sunset views and the food is actually quite good."

"Breakfast was very good. The whole vibe was delightful!"