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Majaro Tulum

3.5 star property
Mediterranean hotel with free breakfast and rooftop terrace

Choose dates to view prices

Photo gallery for Majaro Tulum

Poolside bar
Aerial view
Snack bar
View from room
Living area
Majaro Hotel Tulum offers a perfect retreat with its rooftop terrace showcasing spectacular views and a convenient poolside bar. Guests can indulge in a relaxing massage, enjoy refreshments at the swim-up bar, or savor coffee during Tablo's happy hour.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Housekeeping
  • Pet-friendly

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Room options

Check availability for these dates

Tonight

Sept 25 - Sept 26
Check availability for tonight Sept 25 - Sept 26

Tomorrow

Sept 26 - Sept 27
Check availability for tomorrow Sept 26 - Sept 27
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

1 bedroom, premium bedding, down duvets, memory-foam beds

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Smart TV
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Elite Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Elite Room

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite

1 bedroom, premium bedding, down duvets, memory-foam beds

Pool Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

La Veleta, a neighbourhood in Tulum, is home to Majaro Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Tulum travel guideOpens in a new window
Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 5 min drive - 4.2 km
  • Tulum Beach - 8 min drive - 4.9 km
  • Las Palmas Public Beach - 8 min drive - 5.7 km
  • Playa Paraiso - 10 min drive - 6.4 km
  • Tulum Mayan Ruins - 11 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 100 min drive

Restaurants

  • ‪El Agavero - ‬14 min walk
  • ‪Delicia - ‬11 min walk
  • ‪Raum Gallery - ‬11 min walk
  • ‪Vaivén - ‬14 min walk
  • ‪El Galán Restaurante - Bar - ‬10 min walk

About this property

Majaro Tulum

Hotel near Tulum Beach
Consider a stay at Majaro Tulum and take advantage of free on-the-go breakfast, a swim-up bar and a poolside bar. Treat yourself to a massage or other spa services. The on-site coffee shop, Tablo, features happy hour. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and a swim-up bar
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and bike tour information
  • Scooter hire, multilingual staff and tour/ticket information
Room features
All guest rooms at Majaro Tulum have comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Memory foam beds, down duvets and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, eco-friendly cleaning products and mini fridges

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 615 reviews
Naala Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tablo

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to download the property's R&P mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 400, per pet, per stay, plus a deposit of MXN 400 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 630 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 400 per stay
  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number OMA211029MB8

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Majaro Tulum Hotel
Majaro Tulum Tulum
Majaro Hotel Tulum
Majaro Tulum Hotel Tulum
Majaro Hotel Boutique Tulum

Frequently asked questions

Does Majaro Tulum have a pool?

Yes, this property has an outdoor pool.

Is Majaro Tulum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 400 per stay and a fee of MXN 400 per pet, per stay. Service animals are exempt from fees.

How much is parking at Majaro Tulum?

Self-parking is free at this property.

What time is check-in at Majaro Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Majaro Tulum?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Majaro Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Majaro Tulum located?

Located in La Veleta, this hotel is 1.2 mi (1.9 km) from Holistika Art Walk and 2.7 mi (4.3 km) from Tulum Beach. Hospital de Tulum and Dos Aguas Park are also within 1 mile (2 km).

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Reviews

Majaro Tulum Reviews

8.4

Very good

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 56 out of 96 reviews
Rating 8 - Good. 22 out of 96 reviews
Rating 6 - Okay. 7 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 9 out of 96 reviews

Reviews

10/10 Excellent

Mélissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and it was very clean
Stayed 3 nights in Apr 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
Stayed 8 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Staff & service

Viagem dos sonhos !

Foi incrível, gostamos muito !
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , calm , easy to check in.
Stayed 1 night in Feb 2025

8/10 Good

Sim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Stayed 1 night in Apr 2025

8/10 Good

Saudi

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Stayed 9 nights in Jan 2025

8/10 Good

Xatanya

Liked: Cleanliness, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Majaro Hotel for a great stay in Tulum.
Stayed 3 nights in Aug 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - January - Zamna

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Nov 2023

2/10 Terrible

Kyra

Disliked: Cleanliness, property conditions & facilities
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a gorgeous hotel and we stayed in a beautiful room with a plunge pool. The main pool was lovely and was warm. The guys were helpful during check in. We loved our stay.
Stayed 1 night in Aug 2022

2/10 Terrible

FRANCISCA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar pesimo, NO RECOMENDADO

Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was the vibe and the staff that did it for me.
Stayed 1 night in Aug 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Stayed 7 nights in Jan 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
Stayed 5 nights in Jan 2023

10/10 Excellent

Nanoatzen

Liked: Cleanliness, staff & service, property conditions & facilities
All good overall
Stayed 2 nights in Mar 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 4 nights in Feb 2023

10/10 Excellent

Jakobi

Liked: Cleanliness, staff & service, amenities
I absolutely loved my stay at Majaro! The entire staff were extremely accommodating, the brunch was delicious, and the rooms were quiet and clean. There was so much space to move around, we felt like we were staying in a condo instead of a hotel. The plunge pool in our room truly took it over the top. Our concierge, Fede made our trip so memorable and provided us with the best recommendations throughout our stay. He truly made our trip one for the books!! Will definitely be back!
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel just minutes away from Tulum Centro

Majaro was the perfect space for my solo travel experience. I felt abundantly safe and taken care of at this trendy boutique hotel. My room and private pool felt ultra luxurious. And the staff at Majaro were amazing. Special thanks to Fede! He was extremely knowledgeable and went above and beyond by providing recommendations, booking taxis, etc. Excellent customer service, you won't regret staying here!
Stayed 5 nights in Jul 2022

10/10 Excellent

gautham

Liked: Cleanliness, staff & service, amenities
M

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding roads were dirt and dangerous.
Stayed 6 nights in Apr 2023

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Stayed 6 nights in Sep 2022

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