Kugenuma Hotels, Yokohama

"Everything was wonderful. The staff was welcoming and easy to communicate with. The location and view were amazing. Proximity to shopping and transit were good. Breakfast was enjoyable. Thanks very much!! "

"Great customer service "

"The room was really nice, clean, great view. What really stood out was the service and very classy environment. Honestly, I felt like I was treated like royalty."

"Clean and convenient to everything. Walkable to mall, shopping and a lot of convenient stores. Lots of food choices."

"Will always love this hotel. It is my go to. Nice and clean with great helpful staff in a perfect location. "

"Clean with helpful staff"

"Stayed for 15 days and had a very good overall experience. The hotel is located in Kawasaki, about 45 minutes by train from central Tokyo, which may not be ideal if you want to be close to major attractions. However, it’s very convenient for Haneda Airport. The area is lively, with many bars nearby along Nakamise Street. At night, there are people inviting customers into bars, which might feel uncomfortable for some. We added the breakfast service, but the limited 5–6 options stayed the same throughout our stay and became repetitive, so we ended up eating at konbini from around day 10 onward. There is a free small kitchen/common area on the 10th floor with a coffee machine, water dispensers, various teas, a microwave, and a toaster. It’s quite small and can get crowded. There’s also a terrace, but we couldn’t enjoy it since we stayed in winter. Overall rating: 5/5. Great choice if you prioritize airport access over being in central Tokyo."

"Grate hospitality!"

"The room was nice and clean. With the very good view. Sleep wear is provided which is very uncommon for all the hotels I stayed. Overall. It was very nice "