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"Took over an hour to check in the rooms were not ready. The refrigerator was dirty. The hot tub didn’t work. The sauna didn’t work. They charged me an extra $200 activity fees, which I had no activities to do because everything wasn’t working and they put us across the street where you couldn’t even get to the restaurant oh the restaurant was closed for the entire week and the pool was dirty. Never stay there again. Never use this app again to book any trips ever "

"I think this hotel will be nice once the renovations are complete. I did appreciate the effort with carpet and paint that was noticible. The bathroom was not great but I won't judge poorly as I'm thinking everything will show improvement within the next year."

"Overall beautiful and amazing however the women’s bathroom in the water park had multiple stalls with doors that wouldn’t lock (the locking mechanism was too short, misaligned etc), the paper towel dispenser cover was hanging off, and the waste receptacles in the stalls for feminine hygiene products didn’t have bottoms so there were pads on the floors of multiple stalls. Other than the women’s bathroom, everything else was beautiful and clean. "

"Clean, friendly, breakfast is very good and varied, parking is plentiful, a place we will definitely come back to."

"Elevator situation was tough. Staff used them and you would be stuck waiting for elevators for a long time. Guest reserve all the pool seats and no seating. 1 pool you have to pay to use so really only 1 other pool that’s large. Otherwise really nice place. "

"Old hotel. No free breakfast options typical of other Holiday Inns. On our first night, the fire alarm went off. The staff kept saying “false alarm” and to go back into the room. In the meantime, the fire department was still making their rounds and the staff was still checking in guests for the other tower while both the audible alarms and lights in the halls kept going off. "

"Breakfast was terrible! No hot water for showers on day of check out."

"Great amentities for a great price. Clean, friendly, and accommodating staff. Will be looking to stay here again in the future."

"There is only 1 ice machine on the property and room service only come every 3 days"