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"Great location for transportations and sightseeing. Lobby is spacious and relaxing. Staff are wonderful. "

"We stayed on the non remodeled side but the hotel is huge. There’s a restaurant on the first floor and it’s right across the street from the mall and Kyoto station. Definitely worth it. "

"Would definitely stay again. Loved the room, location, and bakery in the lobby."

"Good "

"Room had amazing views, staff friendly and the lounge was stocked nightly."

"Need a larger reception lounge "

"Prefer bottled water"

"The bathroom was tiny for a room that was charged for 4 adults by the hotel. Its almost like a cruise ship bathroom with extermely poor design from the sink (practically no space to keep the stuff - you would have to hold your things and keep it outside the room) to the towel rack which is very high and directly over the toilet. No automated flush (airport have a better toilet). Curtain in the bathroom. Only one mirror outside the room by the main door and if you are getting ready - you will be hit by the door. Also, entire hotel has "strict" directions for the guests. Don't do this or that - not treating them like adults. They replaced water bottles with an empty jug that you would have to fill out from the lounge area. Jug so poorly designed that you would likely spill water in the room. The room should not be sold for a family of four and not charged children as adults for everything just because you are able to fit two double beds in the room. Also, the night pyjamas are hidden in the drawer and just one long shirt (unsure if anyone wears them). Not recommended. Staff told me this is what you would get if you want to "save" money - I was confused!"

"Great hotel if your an early morning person constuction noise begins at 8am good luck!!!!!"