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"The resort was great! Beach was clean and so was the pool! Mini golf area could use some work but it was still fun! "

"When we pulled in we noticed that the property looked nothing like the pictures online. Check in was easy. We got to our room and surprisingly it was nicer than we thought. Fast forward to bedtime…..We pull out the sheets to get in bed and find that the sheet had dried feces on it. I bring it down to the front desk and get I am so sorry. This is unacceptable. I’ll have a manager call you in the morning. Morning comes and no call. We check out and leave for our cruise. We get back from the cruise and have to stay 1 more night there as we already paid for it. We get back to the hotel to check in and had to wait to get in a room. Which was fine as it was only noon. We finally get into our room and it smells so musty and mildewy that we wanted to gag! Go into the bathroom and there is what looks like to be mold on the ceiling in this bathroom. This room we got this time was definitely not as clean as the other room. When you book online there is apparently 2 different types of properties here. A club and a resort I believe she called it. I don’t recall ever getting any choice when I booked. I just booked a double bed room and got the resort side I believe. Now the club side did look nicer. The pool and patio side was definitely nicer. It’s been 6 days and my deposit is still on my card as pending……Unsure why it is still showing pending as all we did was check in that day, go to dinner and back to sleep as we had to be up at 4am to get to the airport. I would not stay Again. "

"Good breakfast "

"The maintenance staff was amazing, management was amazing, but the two girls that work behind the counter during the day, I won’t mention names, but they are in the wrong profession because they were AF! Too long, black hair ladies. Weren’t willing to let the finger Ok in uber and the lognto help me get in my room, or call the manager,. Essentially I guess they get paid to do nothing. At night folks, shout out to The Grand Hotel Ft. Lauderdale. MM for a fun, three days vacation!! "

"Breakfast was mediocre Property itself could use more care"

"Bed was clean and comfortable, flooring was coming apart, trim was coming off the walls, musty smelling bathroom, had plug in scents to hide smells. Main office smelled of mold. "

"The room is filthy not all the lights work. There is a cockroach in the kitchen area. The floor hasn’t been cleaned in probably weeks. My white socks turned really dark within a few minutes of being there walking around this is a filthy place."

"Staff was great, beds need to be upgraded-they are not in the shape you expect from a Westin."

"Internet was not working at all the whole stay, complained twice, it was reset twice and stopped working after a few mins. If they fix that i will be back i have tons of work to do in the area but work in IT so Internet is a must."